Contract Technical Analyst: Windows Upgrade & EDR

InfoTech Services ( HK ) Ltd. 資訊科技服務(香港)有限公司; Hong Kong; On-site; HKD 360,000 - 480,000; Full time

Job summary

InfoTech Services (Hong Kong) Limited is recruiting a Contract Technical Analyst to assist in upgrading Windows OS, implementing EDR, and coordinating IT security projects for a government department. The role covers planning, testing, documentation, vendor assessments, and post-deployment support.

The position involves working on-site at Hong Kong offices with collaboration across PMs, vendors, and stakeholders to ensure timely completion and compliance with IT security requirements.

Qualifications

• Experience in operating system upgrade projects and IT security solution implementation (e.g. EDR)
• Experience in office IT setup, LAN/network implementation, mobile devices, and enterprise desktop/server management
• Windows Server administration and migration to Windows 11/2022 preferred
• Hands-on procurement of computer equipment and IT helpdesk support
• Strong analytical and problem-solving abilities
• Good command of written and spoken English and Chinese

Responsibilities

• Assist on Windows OS upgrade planning, testing, deployment, troubleshooting, and post-migration verification
• Support EDR implementation planning, requirements, vendor assessment, deployment, and monitoring
• Draft and maintain system documentation and deployment plans
• Provide IT helpdesk support and stakeholder communications
• Coordinate with PM, vendors, and service providers to meet 2027 target
• Identify risks, issues, and operational impacts with recommendations

Job description

InfoTech Services (Hong Kong) Limited is recruiting a Contract Technical Analyst to assist in upgrading Windows OS, implementing EDR, and coordinating IT security projects for a government department. The role covers planning, testing, documentation, vendor assessments, and post-deployment support.

The position involves working on-site at Hong Kong offices with collaboration across PMs, vendors, and stakeholders to ensure timely completion and compliance with IT security requirements.