IT Solutions Sales & Customer Success Executive

Tenth Revolution Group; Hong Kong; On-site; HKD 268,000 - 469,000; Full time

Job summary

Tenth Revolution Group is seeking a Sales Executive (IT Solutions) in Hong Kong to build client relationships and ensure customer satisfaction. Fresh graduates are welcome to apply, with responsibilities spanning sales support, account management, and renewal forecasting.

The role requires strong communication in English, Cantonese, and Mandarin, and prior experience in customer service or sales coordination is a plus.

Qualifications

• Bachelor's degree required.
• 1–2 years in customer service, sales support, or account coordination.
• Nice to have banking/financial services experience.
• Strong communication skills and customer orientation.

Responsibilities

• Support sales and admin tasks with Senior Sales Consultant/Manager.
• Monitor renewal schedules and forecasts.
• Follow up with customers to assess needs and satisfaction.
• Manage assigned customer accounts and build long-term relationships.
• Coordinate monthly/quarterly client meetings to review service performance.

Skills

Interpersonal skills

Communication

Customer focus

Team coordination

Education

Bachelor's degree

Tools

CRM systems

Job description

Tenth Revolution Group is seeking a Sales Executive (IT Solutions) in Hong Kong to build client relationships and ensure customer satisfaction. Fresh graduates are welcome to apply, with responsibilities spanning sales support, account management, and renewal forecasting.

The role requires strong communication in English, Cantonese, and Mandarin, and prior experience in customer service or sales coordination is a plus.