IT Sales Executive (Fresh grad welcome)

Tenth Revolution Group; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Benefits offered by this job

Banking & finance exposure

Career progression

Supportive team

Competitive package

Job summary

Tenth Revolution Group in Hong Kong is seeking a proactive Sales Executive to build strong relationships with key accounts and drive renewals. You will manage customer communications, monitor satisfaction, and support contract renewals while coordinating regular client meetings to ensure a high level of service.

The role offers opportunity to contribute to account growth within the banking and financial services space, work with cross-functional teams, and participate in events and initiatives

Qualifications

• Hong Kong DSE or higher; diploma or equivalent.
• 0–2 years in Customer Service, Account Management, Customer Success, Sales Support, or related client-facing roles.
• Proficient with MS Office; CRM experience is an advantage.

Responsibilities

• Build and maintain relationships with assigned customer accounts.
• Monitor customer satisfaction and address concerns to retain clients.
• Manage contract renewal pipelines with timely follow-up.
• Coordinate client meetings including monthly and quarterly reviews.
• Provide admin support ensuring accurate records and contracts.
• Collaborate with internal teams to ensure smooth service delivery.
• Assist in sales, marketing events and business development.
• Identify opportunities to strengthen engagement and growth.

Skills

Communication skills

Customer-centric mindset

Organizational skills

Education

HKDSE/ Diploma or higher

Tools

CRM experience

Job description

My client, a well-known player in SI sector with regional business exposure, is looking for a proactive and customer-focused Sales Executive to join the growing team. This role offers the opportunity to work closely with leading banking and financial services clients, driving customer satisfaction, retention, and long-term business success.

Key Responsibilities

• Build and maintain strong relationships with assigned customer accounts, serving as a trusted point of contact.
• Proactively monitor customer satisfaction and address client concerns to enhance retention and renewal outcomes.
• Manage contract renewal pipelines, ensuring timely follow-up and accurate renewal forecasting.
• Coordinate and support regular client meetings, including monthly and quarterly business reviews.
• Provide administrative and operational support to the Sales Team, ensuring customer records, contracts, and documentation are maintained accurately.
• Collaborate with internal teams to ensure smooth service delivery and a positive customer experience.
• Assist in sales and marketing initiatives, customer events, and other business development activities as needed.
• Identify opportunities to strengthen client engagement and contribute to account growth.

Requirements

• Hong Kong DSE, Diploma, Higher Diploma, Associate Degree, or above.
• 0-2 years of experience in Customer Service, Account Management, Customer Success, Sales Support, or related client-facing roles.
• Strong communication and interpersonal skills with a customer-centric mindset.
• Positive, proactive, and self-motivated with the ability to work independently.
• Excellent organizational skills and attention to detail.
• Good command of written and spoken English and Chinese, including Cantonese and Mandarin.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint); experience with CRM systems is an advantage.

What We Offer

• Exposure to the Banking and Financial Services industry.
• Opportunity to develop client management and account servicing expertise.
• Career progression within Customer Success, Account Management, and Sales functions.
• Supportive and collaborative team environment.
• Competitive remuneration package and comprehensive benefits.