IT Operations Engineer - Network & Server Infra

Value Partners Ltd; Hong Kong; On-site; HKD 156,000 - 246,000; Full time

Job summary

Value Partners Ltd seeks an IT Operations/Desktop Support professional to install, configure and maintain company computers and handle desktop issues, including hardware, software, network and access permissions. You will monitor servers, virtualization platforms and data centre infrastructure while supporting incident responses and system go-lives.

The role requires a Bachelor's in CS or related field and at least 1 year of IT operations experience, with strong English, Cantonese and Putonghua

Qualifications

• Bachelor's degree in Computer Science, Network Engineering or a related discipline.
• At least 1 year of IT operations experience.
• Proficient in Windows 11, macOS, Microsoft Office and other common office software.
• Experienced in Linux/Windows system administration.
• Hands-on experience with SQL Server or PostgreSQL database administration is an advantage.
• Familiar with network cabling, switching and routing, data centre infrastructure and virtualization technologies.
• Able to independently troubleshoot and resolve common issues.
• Strong sense of responsibility, execution ability, problem-analysis skills, and communication and collaboration skills.
• Good command of English, Cantonese and Putonghua.

Responsibilities

• Installation, configuration, troubleshooting and day-to-day maintenance of company computers
• Handle desktop-side issues covering hardware, software, network connectivity, printers, and account access permissions
• Routine inspection and anomaly handling of network lines, server room environment and basic infrastructure
• Daily maintenance and resource management of servers and virtualization platforms, including resource allocation, capacity planning and performance monitoring
• Participate in incident response, post-incident reviews, disaster recovery planning and formulation of IT operations standards
• Collaborate with business, development and related teams on system go-lives, change implementation and technical support
• Participate in IT asset inventory and IT hardware/software procurement

Education

Bachelor's degree in Computer Science, Network Engineering or a related discipline

Tools

SQL Server

PostgreSQL

Job description

Value Partners Ltd seeks an IT Operations/Desktop Support professional to install, configure and maintain company computers and handle desktop issues, including hardware, software, network and access permissions. You will monitor servers, virtualization platforms and data centre infrastructure while supporting incident responses and system go-lives.

The role requires a Bachelor's in CS or related field and at least 1 year of IT operations experience, with strong English, Cantonese and Putonghua