Operation Specialist (Data Center Operator) - IC

Classy Wheeler Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

A regional IT services provider in Hong Kong is looking for an Operation Specialist (Data Center Operator) to provide help desk support and monitor system health. This role requires at least one year of experience in operating a data centre, preferably in UNIX and Windows environments. The ideal candidate should have good communication skills, be fluent in English and Chinese, and be willing to work on holidays and a 24/7 roster. This position is based in Tsuen Wan.

Qualifications

• At least one year of post-qualification computer operation experience in data centre operations.
• Good command of English and Chinese languages.
• Willing to work on public holidays and 24/7 roster.
• Familiar with WebLogic; UNIX knowledge is an advantage.
• Good command of English and Chinese.

Responsibilities

• Provide help desk services and escalate problems.
• Monitor network/system health in real time.
• Provide on-site technical support and distribute reports.
• Conduct routine system health checks and produce performance reports.
• Execute backup arrangements and support operations.

Skills

Good computer knowledge

Communication skills

Telephone manner

Familiar with WebLogic

Hands-on experience in UNIX

Hands-on experience in Windows

Tools

Oracle Solaris

IBM AIX

WebLogic

Windows Server

Job description

Operation Specialist (Data Center Operator) - IC

Client Description

Regional IT services and solutions provider

Job Description

• Responsible for providing help desk services; handling and escalating problems;
• Real time monitoring network/system healthiness;
• Providing on-site technical support; printing and distributing user reports;
• Conducting routine system health check; producing performance reports;
• Executing backup arrangement and supporting operation.

Job Requirements

• At least one (1) year of post-qualification computer operation experience in operating a data centre with systems supporting at least 200 concurrent users based on UNIX (Oracle Solaris, IBM AIX, etc.) and Windows platforms in a high-availability and cluster environment;
• At least one (1) year post-qualification operation experience on government IT systems;
• Preferred Hands‑on experience in Unix (Oracle Solaris, IBM AIX, etc), Windows;
• Familiar with WebLogic and UNIX would be an advantage;
• Good computer knowledge, communication skills and telephone manner;
• Good command of English and Chinese.
• Willing to work on public holidays & 7x24 roster; and
• Work location: Tsuen Wan; shift is required.