Human Resources Officer (Job Code: 391)

Baptist Oi Kwan Social Service; Hong Kong; On-site; HKD 260,000 - 420,000; Full time

Job summary

Baptist Oi Kwan Social Service (BOKSS) is seeking a hands-on HR Officer to support a broad range of HR functions across Hong Kong. The role covers HR operations, employee lifecycle management, analytics, insurance administration and HRMS implementation.

You will handle payroll, MPF, performance cycles, work injuries and data-driven reports while ensuring confidentiality and compliance with HK Employment Ordinance. A detail-oriented team player is ideal.

Qualifications

• Bachelor's degree or above in Human Resources Management or related discipline.
• At least 5 years’ HR generalist experience with hands-on exposure to HR operations and C&B.
• Practical experience in HRMS implementation.
• Sound knowledge of the Hong Kong Employment Ordinance and HR practices.
• Strong numerical, analytical and problem-solving abilities.
• Excellent organisational, interpersonal, communication and stakeholder management skills.
• Meticulous and responsible with focus on accuracy, confidentiality and data integrity.
• Flexible and collaborative mindset across different HR functions.

Responsibilities

• Deliver day-to-day HR services and manage key HR operations including payroll, MPF, leave administration and cost allocation.
• Coordinate annual HR processes such as performance management, salary review and year-end incentive payments.
• Handle work injury cases with documentation and follow-up.
• Prepare HR analytics and workforce reports for management review.
• Own group insurance administration from implementation to renewal and ongoing policy management.
• Contribute to HRMS implementation and enhancement: data migration, configuration, testing, validation and training.
• Maintain accurate HR records and ensure confidentiality of employee information.
• Participate in HR projects and process improvements to support evolving organisational needs.

Skills

HR operations

Payroll

MPF

Leave management

HR analytics

HRMS implementation

Insurance administration

Data integrity

Stakeholder management

Education

Bachelor's degree in Human Resources Management

Tools

HRMS

Job description

We are looking for a hands-on and detail-oriented Human Resources Officer to join our team. This is a broad-based HR generalist role offering exposure across a wide range of HR functions, including HR operations, employee lifecycle management, HR analytics, insurance administration and HRMS implementation. The successful candidate will also support various HR initiatives and functions in response to evolving service and organisational needs.

What You'll Do

Deliver day-to-day HR services and manage key HR operations, including payroll, MPF, leave administration and cost allocation.

Coordinate annual HR processes such as performance management, salary review and year-end incentive payments.

Handle work injury cases, including related documentation and follow-up.

Prepare HR analytics and workforce reports for management review and service needs.

Take ownership of Group insurance administration, from implementation and renewal through to ongoing policy management, covering medical, life, Employees' Compensation, Public Liability, Property All Risks and Money Insurance.

Play an active role in HRMS implementation and enhancement, including data migration, system configuration, testing, data validation and user training.

Maintain accurate and up-to-date HR records and ensure the integrity and confidentiality of employee information.

Participate in HR projects, process improvement initiatives and other HR functions as required to support evolving organisational needs.

What We're Looking For

Bachelor's degree or above in Human Resources Management or a related discipline.

At least 5 years’ relevant HR generalist experience, with solid hands-on exposure to HR operations and C&B.

Practical experience in HRMS implementation.

Sound knowledge of the Hong Kong Employment Ordinance and relevant HR practices.

Strong numerical, analytical and problem-solving abilities.

Excellent organisational, interpersonal, communication and stakeholder management skills.

A meticulous and responsible approach, with a strong focus on accuracy, confidentiality and data integrity.

A flexible and collaborative mindset, with the ability to work across different HR functions in response to service and organisational needs.

Baptist Oi Kwan Social Service (BOKSS), established in 1982 by Hong Kong Baptist University, started in Wan Chai and has since expanded its community services across Hong Kong. Integrating Christian beliefs into social work, BOKSS offers holistic care and innovative programs for all age groups, including Integrated Children, Youth and Family Services, Integrated Elderly Services, Mental Health Services, Training and Employment Services, Clinical Psychological and Counselling Services, Pre-Primary School, Catering, and Poverty Alleviation initiatives.

Baptist Oi Kwan Social Service (BOKSS), established in 1982 by Hong Kong Baptist University, started in Wan Chai and has since expanded its community services across Hong Kong. Integrating Christian beliefs into social work, BOKSS offers holistic care and innovative programs for all age groups, including Integrated Children, Youth and Family Services, Integrated Elderly Services, Mental Health Services, Training and Employment Services, Clinical Psychological and Counselling Services, Pre-Primary School, Catering, and Poverty Alleviation initiatives.