Human Resources Officer

YCYW Education Network 耀中耀華教育網絡 Yew Chung Yew Wah Education; Hong Kong; On-site; HKD 469,000 - 759,000; Full time

Job summary

YCYW Education Network 耀中耀華教育網絡 Yew Chung Yew Wah Education seeks an experienced HR Business Partner to provide end-to-end HR partnering for assigned client groups in Hong Kong. You will manage recruitment, onboarding, contracts, employee relations, payroll coordination, and compliance, while partnering with senior leaders to address workforce needs.

The role requires a degree, strong English, 2+ years HR experience, HRIS/Excel proficiency, and the ability to work hands-on across multiple HR

Qualifications

• Degree in any discipline.
• Excellent verbal and written English.
• Ability to work independently across multiple HR functions.
• Strong stakeholder management and influencing skills.
• Knowledge of Hong Kong Employment Ordinance and HR best practices.
• Minimum 2 years of HR experience across the full employee lifecycle.
• Experience as HR Business Partner or independently supporting client groups is advantageous.
• Knowledge of AI and digital HR tools is a plus.
• Proficiency in MS Office; HRIS experience preferred.

Responsibilities

• Act as the primary HR contact for assigned client groups across the employee lifecycle.
• Manage recruitment, onboarding, confirmations, employee movements, contracts, offboarding and related HR processes.
• Provide practical HR guidance to managers and employees on policies and employment matters.
• Partner with senior leaders to identify people challenges and workforce trends and propose solutions.
• Handle employee relations matters, including enquiries, performance concerns, grievances and disciplinary cases.
• Support Compensation & Benefits administration, payroll coordination, MPF, taxation filings and leave management.
• Prepare employment contracts, letters and HR documentation with accuracy and timeliness.
• Maintain accurate HRIS records and ensure compliance with laws and internal policies.
• Monitor Employment Ordinance compliance and governance of HR practices.
• Generate HR metrics and reports to support decision-making and planning.
• Identify opportunities to improve HR processes and employee experience.
• Lead or participate in HR projects and employee engagement initiatives.
• Perform general HR operations and ad-hoc duties as required.

Skills

English fluency

Stakeholder management

Interpersonal skills

Analytical thinking

Problem solving

Attention to detail

Education

Bachelor's degree

Tools

MS Office

Excel

HRIS

Job description

• Act as the primary HR contact for assigned client groups, providing end-to-end HR business partnering support across the employee lifecycle
• Independently manage recruitment, onboarding, confirmation, employee movements, contract administration, offboarding, and related HR processes
• Provide practical HR advice and guidance to managers and employees on people matters, policies, procedures, and employment-related issues
• Partner with the senior leaders to identify people challenges, workforce trends, and organizational needs, and recommend practical HR solutions
• Handle employee relations matters, including employee enquiries, performance concerns, grievances, disciplinary cases, and conflict resolution, exercising sound judgment and appropriate escalation where required
• Support Compensation & Benefits administration, including payroll coordination, MPF administration, taxation filings, benefits administration, leave management, and related employee communications
• Prepare employment contracts, letters, documentation, reports, and other HR correspondence, ensuring accuracy, compliance, and timely execution
• Maintain complete, accurate, and up-to-date employee records and HRIS data in accordance with statutory requirements and internal policies
• Monitor compliance with Employment Ordinance and other relevant employment legislation, ensuring HR practices remain compliant and well-governed
• Generate and analyze HR metrics, reports, and management information to support decision-making and workforce planning
• Identify opportunities to improve HR processes, workflows, employee experience, and operational efficiency
• Lead or participate in HR projects, employee engagement initiatives, annual exercises, and organizational initiatives as assigned
• Handle general HR operational and administrative responsibilities as required, demonstrating a hands-on approach to execution and follow-through
• Other ad-hoc duties as assigned

Requirements

• Degree holder in any disciplines
• Excellent verbal and written English is a MUST
• Able to work independently and take ownership of multiple HR functions with minimal supervision
• Strong interpersonal maturity with the ability to build credibility, manage sensitive situations, and maintain professionalism under pressure
• Demonstrated conflict management and employee relations skills, with the ability to navigate challenging conversations effectively
• High level of resilience and stress tolerance, with the ability to manage competing priorities and tight deadlines in a fast-paced environment
• Strong stakeholder management and influencing skills across different levels of the organization
• Sound judgment, discretion, and strong people sensitivity
• Strong analytical, problem-solving, and critical thinking capabilities
• Well-organized, adaptable, proactive, and solution-oriented
• Detail-oriented with a strong commitment to accuracy, compliance, and quality of work
• Knowledge of AI and digital HR tools will be an advantage
• Proficient in MS Office applications, particularly Excel; experience with HRIS is preferred
• Willing to be hands-on in both operational execution and administrative responsibilities Minimum 2 years of solid HR experience with exposure across the full employee lifecycle is preferred
• Experience working as an HR Business Partner or independently supporting client groups will be a strong advantage
• Knowledge of Hong Kong employment legislation and HR best practices
• Candidates with less experience but who demonstrate strong competencies, a proactive mindset, and the ability to learn quickly will also be considered

We are committed to safeguarding and promoting the welfare of all the students in our care and expect all applicants to share this commitment. We align our recruitment practices to the recommendations of the International Task Force on Child Protection. Before any appointment is confirmed, we implement effective recruitment practices which include: interview, identity check, criminal record check and character/professional references.