HRBP (Retails/Hospitality/Education industry)

Manpower Services (Hong Kong) Limited; Hong Kong; Vor Ort; HKD 420.000 - 660.000; Vollzeit

Zusammenfassung

Manpower Services (Hong Kong) Limited is seeking an experienced HR Generalist/HRBP to deliver end-to-end people support across employee relations, HR operations, talent management, and recruitment in Hong Kong. You will ensure compliance with the HK Labour laws while aligning with global People & Culture frameworks, partnering with leaders and regional teams.

The role requires strong HK Employment Ordinance knowledge, 5+ years of HR experience, and fluency in English and Cantonese.

Qualifikationen

• 5+ years progressive HR Generalist/HRBP experience, preferably in HK or Greater China.
• Experience designing employee engagement and talent management programmes with measurable outcomes.
• Strong knowledge of the Hong Kong Employment Ordinance and statutory obligations (MPF, leaves, hours).
• Ability to partner with senior leaders as a trusted HR advisor.
• Hands-on full-cycle recruitment experience and exposure to employer branding initiatives.
• Experience with HRIS/ATS and engagement survey platforms such as Culture Amp/Qualtrics/Glint.
• Fluent in English and Cantonese; Mandarin is an advantage.

Aufgaben

• Serve as the primary HR contact for Hong Kong across ER, HR operations, talent management, and acquisition.
• Own payroll end-to-end for Hong Kong and coordinate with Finance for approvals.
• Ensure compliance with HK Employment Ordinance and statutory requirements.
• Manage contracts, onboarding, HRIS data, and policy administration.
• Advise managers on performance, discipline, and change management per local law.
• Collaborate with regional/global People & Culture teams to align with frameworks.
• Lead talent management initiatives: calibration, development plans, succession for key roles.
• Map critical roles with leaders; develop talent readiness and succession plans.
• Develop high-potential cohorts; prioritise internal mobility where feasible.
• Build talent pools to support business growth in HK.
• Analyse attrition and pipeline data to mitigate risks.
• Design and analyze annual engagement surveys and pulse surveys.
• Translate findings into prioritized action plans with leadership.
• Monitor action plan execution and accountability across teams.
• Identify cross-team trends; report insights to senior stakeholders.
• Drive positive employee experience across lifecycle with local culture in mind.
• Design and run local engagement activities to boost motivation and wellbeing.
• Own end-to-end recruitment for HK from planning to offers.
• Lead local employer branding to attract HK talent; improve candidate experience.
• Develop proactive sourcing pipelines to reduce time-to-fill.
• Partner with hiring managers to translate workforce plans into hiring actions.
• Define and track recruitment KPIs; report progress to leadership.

Kenntnisse

HR Generalist/HRBP experience

Employment law knowledge

Employee relations

Recruitment end-to-end

HRIS and ATS proficiency

Engagement survey platforms

Bilingual English/Cantonese

Mandarin (advantage)

Multinational/matrixed experience

Ausbildung

Bachelor’s degree in HR/Organisational Psychology/Business

Professional HR qualifications (HKIHRM, CIPD, SHRM) preferred

Tools

HRIS

ATS systems

Jobbeschreibung

Act as the primary HR point of contact for the Hong Kong business. Deliver end-to-end people support across employee relations, HR operations, talent management, employee experience and talent acquisition, ensuring full compliance with local labour law while aligning with regional and global People & Culture frameworks.

Key Responsibilities

• Serve as the first point of contact for all employee relations matters in Hong Kong, handling cases with discretion, fairness and sound judgment.
• Own the monthly payroll process end-to-end, collaborating with relevant teams to ensure accuracy and liaising with Finance for approval and payment.
• Ensure full compliance with the Hong Kong Employment Ordinance and all statutory requirements (MPF, statutory leave, working hours, etc.).
• Manage core HR operations including employment contracts, onboarding, HRIS data maintenance and policy administration.
• Advise line managers on performance management, disciplinary processes and change management in line with local labour law and company policies.
• Partner with regional and global People & Culture teams to align local practices with global frameworks and standards.
• Lead the design and delivery of Hong Kong talent management initiatives, including performance calibration, development planning and succession pipeline building for key and high-turnover roles.
• Work with local leaders to map critical roles and establish proactive talent readiness and succession plans.
• Identify and develop high-potential employees; prioritise internal mobility and career pathways over external hiring where feasible.
• Build and maintain internal and external talent pools to support business growth in Hong Kong.
• Analyse attrition and talent data to identify risks and close pipeline gaps before they impact the business.
• Own the design, rollout and analysis of the annual engagement survey and pulse surveys for Hong Kong.
• Translate survey findings into prioritised, actionable plans in partnership with local leadership.
• Monitor execution and effectiveness of engagement action plans, ensuring accountability from teams and leaders.
• Identify cross-team and cross-function trends; prepare clear reports and recommendations for senior stakeholders.
• Drive a consistent and positive employee experience across the full employee lifecycle, taking Hong Kong local culture into account.
• Design and launch local engagement activities that support motivation, retention and employee wellbeing.
• Own end-to-end recruitment for Hong Kong, from workforce planning through to offer acceptance.
• Lead local employer branding activities to strengthen the company’s attractiveness in the Hong Kong talent market.
• Continuously improve candidate experience across all stages of the recruitment process.
• Build proactive sourcing pipelines for critical and recurring roles to reduce time-to-fill and reliance on reactive hiring.
• Partner with hiring managers to translate workforce plans into effective hiring strategies.
• Define and track recruitment KPIs, leverage data for decision-making and report progress to leadership.

Requirements

• 5+ years progressive HR Generalist / HR Business Partner experience, preferably in Hong Kong or Greater China.
• Proven experience designing and executing employee engagement and talent management programmes with measurable outcomes.
• Strong working knowledge of the Hong Kong Employment Ordinance and statutory obligations (MPF, statutory leave, working hours, etc.).
• Demonstrated ability to partner with senior leaders as a trusted HR advisor.
• Hands‑on full-cycle recruitment experience and exposure to employer branding initiatives.
• Competent in HRIS and ATS systems; familiarity with engagement survey platforms (e.g. Culture Amp, Qualtrics, Glint).
• Fluent in English and Cantonese; Mandarin is an advantage.
• Experience in fast-growing, multinational or matrixed organisations.
• Industry exposure in Hong Kong education, retail or services sectors is preferred.
• Bachelor’s degree in Human Resources, Organisational Psychology, Business or a related discipline.
• Professional HR qualifications (HKIHRM, CIPD, SHRM or equivalent) preferred.