HR Officer – People Operations

Cosmic Education Group Limited; Hong Kong; Vor Ort; HKD 180.000 - 320.000; Vollzeit

Zusammenfassung

Guidepost Global Education (GGE) is seeking a proactive People Operations Officer/Assistant to drive talent acquisition across Hong Kong, Bali, Australia, and Singapore. You will work with hiring managers and school teams to fill teaching and non-teaching roles and ensure smooth recruitment processes.

The role expands into broader people operations with a focus on coordination, data integrity, and timely communication with candidates and stakeholders.

Qualifikationen

• A degree in Human Resources Management, Business Administration, or a related discipline.
• Experience in recruitment, HR, or people operations is preferred.
• Excellent command of written and spoken English and Mandarin.

Aufgaben

• Coordinate end-to-end recruitment for vacancies across multiple regions, including sourcing, screening, interviewing, and offers.
• Partner with hiring managers to understand local needs and timelines.
• Engage candidates via job boards, LinkedIn, social networks, and referrals.
• Support onboarding and HR administration activities for new hires.
• Assist with payroll, MPF, and benefits administration where applicable.
• Prepare HR reports and metrics to support planning.

Kenntnisse

Talent acquisition

Screening calls

Interview coordination

Candidate sourcing

HRIS

MS Office

Stakeholder management

Ausbildung

Bachelor's degree in HRM/Business Admin

Tools

HR information system

Applicant Tracking System (ATS)

Microsoft Office

Jobbeschreibung

Guidepost Global Education (GGE) is a leading provider of world-class education, dedicated to nurturing the potential of every child. We operate the world’s largest Montessori network under the brands Guidepost Montessori and Nest Pre-school, with more than 100 schools across the United States and Asia.

We are committed to building teams that are passionate about making a difference in the lives of children and families, while fostering an environment where our educators and staff can thrive and grow.

About the Role

We are looking for a proactive and people-focused People Operations Officer/ Assistant who is passionate about creating positive experiences for candidates and colleagues. You will bring initiative, a willingness to go the extra mile, and a strong sense of ownership—following through on commitments and seeing tasks and projects through to completion.

Your primary focus will be on talent acquisition across Hong Kong, Bali, Australia, and Singapore, supporting recruitment for teaching and non-teaching roles. You will work closely with hiring managers, school teams, candidates, and other stakeholders to respond to different regional requirements and keep recruitment activities moving.

This role requires flexibility, strong coordination skills, attention to detail, and consistent follow-through to meet agreed deadlines. As you become established in the role, you will progressively take on broader people operations responsibilities, developing your HR experience while supporting our school communities.

Key Responsibilities

Talent Acquisition and Recruitment

Coordinate the end-to-end recruitment process for assigned vacancies across Hong Kong, Bali, Australia, and Singapore, from understanding hiring requirements and sourcing candidates to screening, interview coordination, reference checking, and offer arrangements.

Partner with hiring managers and school teams to understand local recruitment needs, role requirements, and hiring timelines.

Identify and engage candidates through job boards, LinkedIn, social media, professional networks, and referrals.

Conduct initial screening calls and support interviews to assess candidates’ skills, experience, and suitability for the role.

Coordinate with candidates, hiring managers, school teams, and other relevant parties to arrange interviews, obtain feedback, and progress recruitment decisions.

Track recruitment milestones, outstanding actions, and deadlines, proactively following up to ensure each stage progresses in a timely manner.

Identify potential delays or challenges early, elevate them appropriately, and help coordinate practical solutions.

Maintain timely and professional communication with candidates throughout the selection process, ensuring a positive experience regardless of the outcome.

Build and maintain candidate pipelines for current and future hiring needs across the regions.

Maintain accurate recruitment records, including candidate information, interview feedback, supporting documentation, and next steps.

Prepare regular updates on hiring progress, recruitment metrics, and outstanding priorities.

Coordinate onboarding arrangements with the relevant teams to support a smooth transition from candidate to new colleague.

Broader People Operations - Progressive Responsibilities

As you develop in the role, you will progressively take on the following responsibilities, working closely with the People team and relevant stakeholders to ensure accurate, timely support in line with applicable regional requirements.

Compensation, Benefits and HR Administration

Support monthly payroll preparation, checking, and reporting, including MPF and medical benefits administration where applicable.

Assist with annual tax reporting, rental reimbursement administration, and insurance and benefits reviews and renewals.

Maintain accurate and up-to-date employee information and leave records in the HR information system.

Prepare employment documentation and process employee changes, including new joiners, transfers, and leavers.

Coordinate with internal teams and external service providers to obtain information, resolve discrepancies, and meet processing deadlines.

Support reviews of employee benefits, HR policies, and related programmes.

Employee Support and People Partnering

Support the onboarding journey and help create a welcoming, organised experience for new colleagues.

Coordinate staff visa applications, renewals, and cancellations, tracking documentation requirements and submission deadlines.

Respond to routine employee enquiries and provide administrative and coordination support for employee relations and grievance matters.

Follow up on outstanding documents and employee requests, keeping relevant parties informed of progress.

Handle employee information and sensitive matters with discretion and confidentiality.

HR Projects, Reporting and Staff Engagement

Support HR projects from planning through to completion, coordinating stakeholders, tracking milestones, and following through on outstanding actions.

Prepare regular and ad hoc HR reports and compile HR metrics to support analysis and planning.

Check data accuracy and ensure reports and supporting information are submitted on time.

Support the annual HR audit by maintaining complete records and coordinating supporting documentation.

Assist with staff activities, wellbeing initiatives, and employee events.

Identify opportunities to improve day-to-day HR processes and contribute practical solutions.

Flag potential delays or issues promptly and work with the team to keep deliverables on track.

Requirements

Qualifications and Experience

A degree in Human Resources Management, Business Administration, or a related discipline.

Preferably 1-3 years of relevant experience in recruitment, HR, or people operations.

Hands-on experience in candidate sourcing, screening, and interview coordination would be an advantage.

Experience supporting recruitment across multiple locations or working with regional stakeholders would be an advantage.

Experience in a school or education environment is desirable but not essential.

Excellent command of written and spoken English and Mandarin.

Proficiency in Microsoft Office; familiarity with HR information systems or applicant tracking systems would be an advantage.

Immediate availability or a short notice period would be an advantage.

Personal Attributes

A genuine passion for working with people and creating positive experiences for candidates and colleagues.

A proactive, service-oriented approach, with the initiative to anticipate needs, identify solutions, and take action rather than wait for direction.

Strong attention to detail, ensuring that records, documentation, arrangements, and follow-up actions are accurate and complete.

Excellent organisational and coordination skills, with the ability to manage multiple priorities, stakeholders, and deadlines across different regions.

Flexibility and cultural awareness, with the ability to adapt to different regional needs, working styles, and scheduling requirements.

A strong sense of ownership and accountability, consistently following through on commitments and seeing tasks and projects through to completion.

Confidence in following up with stakeholders professionally and constructively to obtain timely input and keep work moving.

A willingness to go the extra mile to support colleagues, resolve challenges, and deliver thoughtful, high-quality work.

Strong interpersonal skills, sound judgement, and a collaborative approach to working across departments and professional backgrounds.

A positive attitude and a willingness to learn and take on broader responsibilities.