Senior HR Officer

IT Channel (Asia) Limited; Hong Kong; On-site; HKD 300,000 - 480,000; Full time

Job summary

IT Channel (Asia) Limited is seeking a Senior HR Officer to support onboarding, employee management, transfers, and offboarding across Hong Kong, Singapore and US entities.

You will manage HR processes, ensure compliance with HK labour laws and MPF, coordinate payroll inputs, and provide confidential, bilingual HR services in English and Chinese.

Qualifications

• Bachelor's degree in HRM, Business Administration or related discipline.
• Minimum 3 years of HR experience in a sizeable organisation or multi-entity environment.
• Hands-on full-cycle HR operations: onboarding, offboarding, contract management, benefits administration.
• Exposure to HK and/or SG HR practices, labour laws, and compliance (MPF, E‑visa, work pass) is preferred.

Responsibilities

• Onboarding & employee management: verify materials, manage files, contracts, notifications, and orientations.
• Transfers & amendments: handle inter‑entity transfers and update HR systems and records.
• Internship contract renewals: review visa requirements, issue offers and contracts.
• Offboarding & exit management: arrange resignations, exit forms, archiving, background checks, MPF updates, and payroll support.
• Employee services: issue proof letters, filing/archiving, and support annual external audits.

Skills

HR operations

Onboarding

Multi-entity coordination

English fluency

Chinese proficiency

Confidentiality

Education

Bachelor's degree in Human Resources Management or related

Tools

HRIS PS system

Microsoft Office

Job description

We are seeking a highly motivated and experienced Senior HR Officer to join our customer's Human Resources team.

Responsibilities

1. Onboarding & Employee Management

• Review and verify new employee onboarding materials and documentation.
• Build and maintain employee files and register accounts in HR systems.
• Prepare employment contracts and other onboarding‑related documents.
• Send onboarding notifications and welcome emails; arrange first day orientation schedules.
• Facilitate onboarding for various employee types including interns, part‑time staff, and employees across Hong Kong, Singapore and US entities.

2. Transfers & Amendments

• Process inter‑entity and cross‑location employee transfers.
• Handle transfer procedures and related notifications.
• Maintain and update HR system data, ID documents, bank card details, and contract records.

3. Internship Contract Renewals

• Review and verify students‑visa, NOL and supporting letter requirements.
• Issue offer letters and prepare contracts for signing and return.

4. Offboarding & Exit Management

• Proactively send resignation reminders to departing employees.
• Issue departure emails and collect exit forms.
• Prepare offboarding documentation packages and manage file archiving.
• Conduct background checks for former employees.
• Register new employees in eMPF platform; and update MPF records upon contract changes.
• Handle Staff Medical & Life insurance enrollment, termination, and mid‑period adjustments.
• Assist the payroll team in updating monthly employee lists.
• Collect personal tax materials; assist the payroll team in arranging individual tax document signing.

6. Employee Services & General HR

• Issue employment and income proof letter.
• Manage document filing and archiving.
• Support annual external audit coordination.

Requirements

Education

• Bachelor's degree in Human Resources Management, Business Administration, or a related discipline.

Experience

• Minimum 3 years of relevant HR experience, preferably in a sizeable organisation or multi‑entity environment.
• Hands‑on experience with full‑cycle HR operations including onboarding, offboarding, contract management, and benefits administration.
• Prior exposure to Hong Kong and/or Singapore HR practices, labour laws, and compliance (e.g. MPF, E‑visa, work pass regulations) is highly preferred.
• Strong coordination and organisational skills with the ability to manage multiple priorities simultaneously.
• Excellent interpersonal and written/verbal communication skills in both English and Chinese (Cantonese and/or Mandarin).
• High attention to detail and a strong sense of confidentiality and professionalism.
• Proficient in HR systems (e.g. PS system or equivalent HRIS) and Microsoft Office Suite.
• Proactive, self‑motivated, and capable of working independently as well as collaboratively in a team.