Guest Services Concierge - Office Building

MTR Corporation Limited 香港鐵路有限公司; Hong Kong; Vor Ort; HKD 156.000 - 223.000; Vollzeit

Zusammenfassung

MTR Corporation Limited 香港鐵路有限公司 in Hong Kong is seeking a full-time Concierge Officer to deliver upmarket hotel-like services to tenants and visitors at a Grade A office building. You will visit tenants regularly to solicit views for continuous enhancements in customer service and manage a one-stop concierge experience with uniformed duties.

Candidates should have English and Chinese proficiency, hands-on software skills, and a pleasant personality with strong interpersonal and customer service

Qualifikationen

• Grade E / Level 2 / Attained or above in HKCEE / HKDSE or equivalent including English and Chinese Languages.
• Minimum 2 years' experience, preferably in hospitality / property / aviation industry.
• Good command of both English and Chinese; additional languages helpful.
• Hands-on experience in various software applications.

Aufgaben

• Deliver upmarket hotel-like services to tenants and visitors at the concierge.
• Visit tenants regularly to solicit views for continuous enhancements in customer services.

Kenntnisse

Software applications

Ausbildung

HKCEE/HKDSE qualifications

Jobbeschreibung

MTR Corporation Limited 香港鐵路有限公司 in Hong Kong is seeking a full-time Concierge Officer to deliver upmarket hotel-like services to tenants and visitors at a Grade A office building. You will visit tenants regularly to solicit views for continuous enhancements in customer service and manage a one-stop concierge experience with uniformed duties.

Candidates should have English and Chinese proficiency, hands-on software skills, and a pleasant personality with strong interpersonal and customer service