Luxury Concierge Officer & Bell Captain

Kimpton Tsim Sha Tsui Hong Kong; Hong Kong; Vor Ort; HKD 180.000 - 280.000; Vollzeit

Benefits dieser Stelle

5-Day Work

Medical Insurance

Staff Discount

Zusammenfassung

Kimpton Tsim Sha Tsui Hong Kong is seeking a Concierge Officer to deliver exceptional first impressions and personalized city recommendations. You will be the friendly face guiding guests to the best experiences, ensuring seamless arrivals and departures and sharing insider tips on dining and attractions.

The role requires a minimum of 2 years in hotel guest services, a higher diploma in hotel management, and fluent English and Chinese (Cantonese and Mandarin beneficial).

Qualifikationen

• Minimum 2 years in hotel guest service operations.
• Higher diploma in hotel management or equivalent.
• Excellent English and Chinese communication, Cantonese and Mandarin preferred.

Aufgaben

• Greet guests and provide personalized recommendations.
• Assist guests entering/leaving the property and with luggage.
• Coordinate with guests and provide city information and attractions.
• Respond to guest inquiries about dining, entertainment and attractions.

Kenntnisse

Customer service

English fluency

Cantonese

Mandarin

Guest guidance

Ausbildung

Higher diploma in hotel management

Jobbeschreibung

Kimpton Tsim Sha Tsui Hong Kong is seeking a Concierge Officer to deliver exceptional first impressions and personalized city recommendations. You will be the friendly face guiding guests to the best experiences, ensuring seamless arrivals and departures and sharing insider tips on dining and attractions.

The role requires a minimum of 2 years in hotel guest services, a higher diploma in hotel management, and fluent English and Chinese (Cantonese and Mandarin beneficial).