Guest Experience Host, Front Desk

Destination Hotels; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

Destination Hotels in Hong Kong seeks a Front Office Host to deliver an excellent and consistent level of service to guests. You will be part of the Front Desk within the Rooms Division, ensuring smooth check-in and check-out experiences and welcoming every guest with warmth.

The ideal candidate has a relevant hospitality qualification and at least two years of hotel operations experience, with strong communication and interpersonal skills to handle guest requests promptly.

Qualifications

• Ideally with a degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills.

Responsibilities

• Provide excellent and consistent service to guests.
• Contribute to the smooth and efficient running of the Front Desk within the Rooms Division.

Skills

Customer service

Communication

Interpersonal skills

Education

Hospitality/ Tourism management degree or diploma

Job description

Destination Hotels in Hong Kong seeks a Front Office Host to deliver an excellent and consistent level of service to guests. You will be part of the Front Desk within the Rooms Division, ensuring smooth check-in and check-out experiences and welcoming every guest with warmth.

The ideal candidate has a relevant hospitality qualification and at least two years of hotel operations experience, with strong communication and interpersonal skills to handle guest requests promptly.