Front Desk & Guest Services Host

Hyatt Regency; Hong Kong; On-site; HKD 167,000 - 257,000; Full time

Job summary

Hyatt Regency Hong Kong, Tsim Sha Tsui is seeking a Front of House professional to deliver courteous, professional and efficient service to guests in a busy hotel environment.

You will engage in heartfelt conversations, respond to inquiries promptly and provide exceptional front-of-house guest services while maintaining Hyatt's renowned service standards. Collaboration and attention to detail are essential as you build rapport with guests from diverse backgrounds.

Qualifications

• Qualification in Hospitality Management.
• Experience in a hotel with good standards is preferred.
• Strong communication and language skills.
• Team oriented, attentive and hospitable.

Responsibilities

• Provide courteous, professional and efficient service at all times.
• Engage in heart-felt and genuine conversation and respond to guests' inquiries in an efficient and courteous tone
• Provide front of house guest services to guests
• Build and maintain positive rapport with customers

Skills

Computer Skills

Communication Skills

Team Player

Customer-oriented

Fresh Graduates Welcome

Education

Hospitality Management Qualification

Job description

Hyatt Regency Hong Kong, Tsim Sha Tsui is seeking a Front of House professional to deliver courteous, professional and efficient service to guests in a busy hotel environment.

You will engage in heartfelt conversations, respond to inquiries promptly and provide exceptional front-of-house guest services while maintaining Hyatt's renowned service standards. Collaboration and attention to detail are essential as you build rapport with guests from diverse backgrounds.