Guest Experience & Front Desk Coordinator

Chiho Environmental Group Limited; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Job summary

Chiho Environmental Group Limited is seeking a proactive receptionist to greet guests, manage calls, and handle mail. You will coordinate meeting room bookings, maintain office supplies, and provide general administrative support while liaising with building management.

The role requires English and Chinese language skills, good organization, and the ability to multitask in a fast-paced environment. Immediate availability is preferred.

Qualifications

• Form 5 / DSE or above.
• Minimum 2 years of relevant receptionist/front-desk experience.
• Pleasant, outgoing personality with strong communication skills.
• Well-organised, detail-minded, and able to multitask in a fast-paced environment.
• Flexible and willing to learn, overtime when required.

Responsibilities

• Greet and welcome guests, clients, and visitors in a courteous and professional manner.
• Answer and transfer phone calls, handle general enquiries, and manage incoming/outgoing mail and courier.
• Handle meeting room bookings and ensure meeting rooms are kept tidy and ready for use.
• Monitor and manage the inventory of stationery, office supplies, and pantry items.
• Provide general administrative support, including data entry, filing, and document handling.
• Support colleagues and liaise with building management on repairs and maintenance matters.
• Perform outdoor duties such as bank errands and urgent document delivery.
• Assist with other ad hoc administrative and clerical duties as assigned.

Skills

Greet guests

Phone handling

MS Office

Bilingual EN/CN

Data entry

Education

Form 5 / DSE

Tools

AI tools familiarity

MS Office

Job description

Chiho Environmental Group Limited is seeking a proactive receptionist to greet guests, manage calls, and handle mail. You will coordinate meeting room bookings, maintain office supplies, and provide general administrative support while liaising with building management.

The role requires English and Chinese language skills, good organization, and the ability to multitask in a fast-paced environment. Immediate availability is preferred.