Global Key Account Director for E‑Commerce & Logistics

Michael Page (Hong Kong); Hong Kong; On-site; HKD 1,200,000 - 2,000,000; Full time

Job summary

Michael Page (Hong Kong) is seeking a Global Key Account Director to drive strategic partnerships with major Chinese e-commerce platforms and cross-border logistics customers. You will lead global account strategies and executive-level engagements to accelerate revenue growth.

The role requires fluency in English and Mandarin, a strong track record in global accounts within air cargo/logistics, and a proven ability to negotiate long-term partnerships with C-suite stakeholders. Based in Hong Kong.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, Aviation, or related disciplines.
• 10 years' commercial experience within air cargo, airlines, logistics, express, freight forwarding, or e-commerce logistics industries.
• Proven track record in managing global strategic accounts and delivering significant revenue growth.
• Strong experience working with major Chinese e-commerce platforms.
• Experience engaging with C-suite stakeholders and leading complex multinational commercial negotiations.
• Strong understanding of global airfreight networks, cross-border e-commerce, and supply chain solutions.
• Fluency in English and Mandarin Chinese is mandatory.
• Ability to conduct commercial negotiations and business presentations in both languages.

Responsibilities

• Develop and execute global account strategies for key Chinese e-commerce platforms and cross-border logistics customers to drive sustainable revenue growth.
• Build and maintain executive-level relationships with strategic customers, acting as the primary commercial contact globally.
• Lead commercial negotiations, contract renewals, pricing discussions, and long-term partnership agreements.
• Collaborate with regional sales, operations, network planning, revenue management, and product teams to deliver customer-focused solutions.
• Drive annual revenue, profitability, and customer retention targets across assigned global accounts.
• Monitor market trends, competitor activities, and industry developments to formulate effective growth strategies.
• Provide regular business reviews and strategic recommendations to C-suite leadership while leading cross-functional initiatives to enhance customer satisfaction and operational performance.

Skills

Global Key Account Management

e-Commerce business account management

Education

Bachelor's degree in Business, Supply Chain, Logistics, Aviation, or related disciplines

Job description

Michael Page (Hong Kong) is seeking a Global Key Account Director to drive strategic partnerships with major Chinese e-commerce platforms and cross-border logistics customers. You will lead global account strategies and executive-level engagements to accelerate revenue growth.

The role requires fluency in English and Mandarin, a strong track record in global accounts within air cargo/logistics, and a proven ability to negotiate long-term partnerships with C-suite stakeholders. Based in Hong Kong.