- Global Key Account Management
- e-Commerce business account management
About Our Client
Our client is a global leading cargo service provider, they are seeking for a Global Key Account Director to drive strategic partnerships with major Chinese e-commerce platforms and cross-border logistics customers.
Job Description
- Develop and execute global account strategies for key Chinese e-commerce platforms and cross-border logistics customers to drive sustainable revenue growth.
- Build and maintain executive-level relationships with strategic customers, acting as the primary commercial contact globally.
- Lead commercial negotiations, contract renewals, pricing discussions, and long-term partnership agreements.
- Collaborate with regional sales, operations, network planning, revenue management, and product teams to deliver customer-focused solutions.
- Drive annual revenue, profitability, and customer retention targets across assigned global accounts.
- Monitor market trends, competitor activities, and industry developments to formulate effective growth strategies.
- Provide regular business reviews and strategic recommendations to C-suite leadership while leading cross-functional initiatives to enhance customer satisfaction and operational performance.
The Successful Applicant
- Bachelor's degree in Business, Supply Chain, Logistics, Aviation, or related disciplines.
- 10 years' commercial experience within air cargo, airlines, logistics, express, freight forwarding, or e-commerce logistics industries.
- Proven track record in managing global strategic accounts and delivering significant revenue growth.
- Strong experience working with major Chinese e-commerce platforms.
- Experience engaging with C-suite stakeholders and leading complex multinational commercial negotiations.
- Strong understanding of global airfreight networks, cross-border e-commerce, and supply chain solutions.
- Strong analytical and problem-solving capabilities.
- Fluency in English and Mandarin Chinese is mandatory.
- Ability to conduct commercial negotiations and business presentations in both languages.
What's on Offer
Benefits will be discussed as part of the overall package