Fine-Dining Receptionist & Guest Concierge

Aqua Restaurant Group; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

5-day work week

Birthday leave

Celebration allowance

Employee discount across outlets

On-job training

Growth opportunities

Job summary

Aqua Restaurant Group is seeking a guest services professional in Hong Kong to manage reservations and seating arrangements and to greet guests warmly at arrival.

The role requires strong English skills; Cantonese and Mandarin are a plus. You will handle inquiries and complaints by phone or email with professionalism, ensuring a smooth dining experience for customers across the group.

Qualifications

• At least 1 year of experience in a fine dining restaurant.
• Good command of English; Cantonese and/or Mandarin would be an advantage.
• Pleasant, presentable with good communication skills.
• Good telephone manner.

Responsibilities

• Manage reservations and plan table placements effectively
• Greet and escort guests to give them a warm welcome
• Handle guests' inquiries and complaints by phone or e-mail professionally

Skills

Communication skills

Telephone manners

Guest service

English

Cantonese

Mandarin

Job description

Aqua Restaurant Group is seeking a guest services professional in Hong Kong to manage reservations and seating arrangements and to greet guests warmly at arrival.

The role requires strong English skills; Cantonese and Mandarin are a plus. You will handle inquiries and complaints by phone or email with professionalism, ensuring a smooth dining experience for customers across the group.