Luxury Dining Host — Guest Experience & Concierge

Rosewood Hotels; Hong Kong; On-site; HKD 167,000 - 257,000; Full time

Job summary

Rosewood Hong Kong is seeking a Receptionist to warmly greet guests, answer telephone inquiries, and efficiently manage customer bookings at our luxury property in Hong Kong. The successful candidate will uphold the hotel's high standards and professional service.

The role requires fluency in English and Chinese, with Mandarin an advantage. A Higher Diploma in Hospitality or Tourism management is preferred, with at least 1 year of luxury hotel experience and a strong customer-focused, energetic,

Qualifications

• Form 5 or above; Higher Diploma in Hospitality or Tourism management is an advantage
• Minimum 1 year’s relevant experience in a sizeable luxury hotel
• Customer oriented, energetic with outgoing personality
• Good command in English & Chinese; Mandarin would be an advantage

Responsibilities

• Greeting guests, handling telephone enquiries, and managing customer bookings
• Maintain high standards and professional services in meeting customers' expectations

Skills

Customer oriented

Outgoing personality

English & Chinese language skills

Education

Higher Diploma in Hospitality or Tourism management

Job description

Rosewood Hong Kong is seeking a Receptionist to warmly greet guests, answer telephone inquiries, and efficiently manage customer bookings at our luxury property in Hong Kong. The successful candidate will uphold the hotel's high standards and professional service.

The role requires fluency in English and Chinese, with Mandarin an advantage. A Higher Diploma in Hospitality or Tourism management is preferred, with at least 1 year of luxury hotel experience and a strong customer-focused, energetic,