Facilities Manager / Assistant Facilities Manager

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 420,000 - 720,000; Full time

Job summary

JLL in Hong Kong is seeking an experienced facilities manager to oversee daily operations, maintenance, vendor performance, and on-site inspections across multiple sites in the Hong Kong SAR.

You will ensure compliance with HSE policies and client SLAs, lead on-site teams and contractors, manage procurement, and maintain accurate FM records, serving as a main point of contact for client stakeholders.

Qualifications

• Minimum 5 years in facilities management, preferably supporting major financial or corporate clients.
• Proven experience managing multi-site operations, vendors, and client relationships.
• Strong knowledge of FM processes, HSE compliance, and service delivery governance.

Responsibilities

• Oversee daily facility operations, including maintenance, vendor management, work orders, and floor inspections.
• Ensure strict compliance with client SLAs/KPIs, HSE policies, and contractual requirements.
• Lead and develop on-site teams and contractors to deliver proactive, responsive, and occupant-focused service.
• Manage vendor procurement, performance, and contract administration; resolve service issues promptly.
• Support client-specific initiatives (e.g., technology rollouts, workplace enhancements, churns, minor projects).
• Maintain accurate records, conduct audits, and ensure data integrity in FM systems.
• Act as a key point of contact for client stakeholders—providing regular updates, reports, and timely issue resolution.

Skills

Facilities management

Vendor management

Stakeholder management

HSE compliance

English fluency

Education

Bachelor's degree in FM or related field

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

• Oversee daily facility operations, including maintenance, vendor management, work orders, and floor inspections
• Ensure strict compliance with client SLAs/KPIs, HSE policies, and contractual requirements
• Lead and develop on-site teams and contractors to deliver proactive, responsive, and occupant-focused service
• Manage vendor procurement, performance, and contract administration; resolve service issues promptly
• Support client-specific initiatives (e.g., technology rollouts, workplace enhancements, churns, minor projects)
• Maintain accurate records, conduct audits, and ensure data integrity in FM systems
• Act as a key point of contact for client stakeholders—providing regular updates, reports, and timely issue resolution

Required Skills and Experience

• Minimum 5 years in facilities management, preferably supporting major financial or corporate clients
• Proven experience managing multi-site operations, vendors, and client relationships
• Strong knowledge of FM processes, HSE compliance, and service delivery governance
• Fluent in English; Cantonese proficiency preferred for local stakeholder engagement
• Bachelor’s degree in Facilities Management, Engineering, Business, or related field (preferred but not mandatory)

Client-centric, agile, and able to operate effectively in a regulated, high-expectation environment

Location: On-site –Hong Kong, SAR, China

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage, and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit jll.com.