F&B Executive Assistant & Promotions Lead

Theroyalgarden; Hong Kong; Presencial; HKD 279.000 - 335.000; Jornada completa

Descripción de la vacante

Theroyalgarden in Hong Kong is seeking an experienced administrator to provide executive support to the Assistant Director of Food & Beverage. The role covers budgeting, forecasting, promotions planning, and cross-functional project coordination across outlets and events.

You will manage promotions, liaise with MARCOM and SHKP, oversee guest chef programs, and ensure regulatory compliance while supporting communications and reporting for the F&B division.

Formación

• Diploma or higher in business administration or related field.
• Minimum 3 years administration experience, preferably in hospitality.
• Proficient in computing/PC skills (MS Excel, Word, etc.).
• Good command of spoken and written English and Chinese.

Responsabilidades

• Provide executive support to the Assistant Director of Food & Beverage (business planning, correspondence, calendar, management reports & presentations).
• Own budgeting and forecasting (annual budget, CAPEX, monthly revenue forecast).
• Deliver administrative and sales support (budget plan, promotion proposals, outlet sales records, documentation).
• Plan and execute festive promotions end-to-end (pricing/targets, market research, product & packaging design, logistics, tastings, ordering, sales tracking).
• Coordinate festive launches across sales channels/platforms (e-shop, Klook/Klook, HKday, CX/HA/Trip.com, Go Royal, The Point, etc.) and track performance.
• Manage Guest Chef programmes and events (travel, accommodation, allowances).
• Coordinate with MARCOM on F&B promotions (packaging design, collateral).
• Liaise with SHKP malls on barter collaborations, redemption programmes, and joint promotions.
• Support SHKP office takeaway order service (chef coordination, corporate arrangement, car logistics).
• Maintain EDM/guest databases and support targeted marketing (EDM updates, loyalty guest records, membership card issuance).
• Produce monthly marketing/promotion plans and CEO/F&B reports; prepare meeting materials and track schedules.
• Administer third-party entertainment programmes (contracts, scheduling, invoice checks, payments).
• Ensure regulatory compliance and filings (food labeling exemptions, renewals, sales/statutory reporting; event licensing submissions e.g., Wine & Dine Festival).
• Manage dining privileges and corporate/credit-card promotions across all outlets.
• Update and share outlet activity changes (hotel common drive) and ensure promotion collateral is correctly displayed.
• Distribute internal/external communications to outlets and ensure follow-ups.
• Handle ad-hoc projects/tasks assigned by the Assistant Director of F&B / F&B Manager and management.

Conocimientos

Administration experience

English & Chinese communication

Educación

Diploma in Business Administration or above

Herramientas

MS Excel

MS Word

Descripción del empleo

Theroyalgarden in Hong Kong is seeking an experienced administrator to provide executive support to the Assistant Director of Food & Beverage. The role covers budgeting, forecasting, promotions planning, and cross-functional project coordination across outlets and events.

You will manage promotions, liaise with MARCOM and SHKP, oversee guest chef programs, and ensure regulatory compliance while supporting communications and reporting for the F&B division.