F&B Secretary

Theroyalgarden; Hong Kong; On-site; HKD 279,000 - 335,000; Full time

Job summary

Theroyalgarden in Hong Kong is seeking an experienced administrator to provide executive support to the Assistant Director of Food & Beverage. The role covers budgeting, forecasting, promotions planning, and cross-functional project coordination across outlets and events.

You will manage promotions, liaise with MARCOM and SHKP, oversee guest chef programs, and ensure regulatory compliance while supporting communications and reporting for the F&B division.

Qualifications

• Diploma or higher in business administration or related field.
• Minimum 3 years administration experience, preferably in hospitality.
• Proficient in computing/PC skills (MS Excel, Word, etc.).
• Good command of spoken and written English and Chinese.

Responsibilities

• Provide executive support to the Assistant Director of Food & Beverage (business planning, correspondence, calendar, management reports & presentations).
• Own budgeting and forecasting (annual budget, CAPEX, monthly revenue forecast).
• Deliver administrative and sales support (budget plan, promotion proposals, outlet sales records, documentation).
• Plan and execute festive promotions end-to-end (pricing/targets, market research, product & packaging design, logistics, tastings, ordering, sales tracking).
• Coordinate festive launches across sales channels/platforms (e-shop, Klook/Klook, HKday, CX/HA/Trip.com, Go Royal, The Point, etc.) and track performance.
• Manage Guest Chef programmes and events (travel, accommodation, allowances).
• Coordinate with MARCOM on F&B promotions (packaging design, collateral).
• Liaise with SHKP malls on barter collaborations, redemption programmes, and joint promotions.
• Support SHKP office takeaway order service (chef coordination, corporate arrangement, car logistics).
• Maintain EDM/guest databases and support targeted marketing (EDM updates, loyalty guest records, membership card issuance).
• Produce monthly marketing/promotion plans and CEO/F&B reports; prepare meeting materials and track schedules.
• Administer third-party entertainment programmes (contracts, scheduling, invoice checks, payments).
• Ensure regulatory compliance and filings (food labeling exemptions, renewals, sales/statutory reporting; event licensing submissions e.g., Wine & Dine Festival).
• Manage dining privileges and corporate/credit-card promotions across all outlets.
• Update and share outlet activity changes (hotel common drive) and ensure promotion collateral is correctly displayed.
• Distribute internal/external communications to outlets and ensure follow-ups.
• Handle ad-hoc projects/tasks assigned by the Assistant Director of F&B / F&B Manager and management.

Skills

Administration experience

English & Chinese communication

Education

Diploma in Business Administration or above

Tools

MS Excel

MS Word

Job description

Key Areas

• To provide comprehensive executive, commercial and project management support to the Assistant Director of Food & Beverage by coordinating departmental business planning, revenue initiatives, strategic promotional campaigns and cross-functional projects.
• The role serves as a key business support function within the Food & Beverage Division, facilitating communication between management, operational departments and external stakeholders while overseeing the planning, coordination and execution of F&B initiatives, regulatory requirements and revenue-generating programmes.

Responsibilities

• Provide executive support to the Assistant Director of Food & Beverage (business planning, correspondence, calendar, management reports & presentations).
• Own budgeting and forecasting (annual budget, CAPEX, monthly revenue forecast).
• Deliver administrative and sales support (budget plan, promotion proposals, outlet sales records, documentation).
• Plan and execute festive promotions end-to-end (pricing/targets, market research, product & packaging design, logistics, tastings, ordering, sales tracking).
• Coordinate festive launches across sales channels/platforms (e-shop, Klook/Klook, HKday, CX/HA/Trip.com, Go Royal, The Point, etc.) and track performance.
• Manage Guest Chef programmes and events (travel, accommodation, allowances).
• Coordinate with MARCOM on F&B promotions (packaging design, collateral).
• Liaise with SHKP malls on barter collaborations, redemption programmes, and joint promotions.
• Support SHKP office takeaway order service (chef coordination, corporate arrangement, car logistics).
• Maintain EDM/guest databases and support targeted marketing (EDM updates, loyalty guest records, membership card issuance).
• Produce monthly marketing/promotion plans and CEO/F&B reports; prepare meeting materials and track schedules.
• Administer third-party entertainment programmes (contracts, scheduling, invoice checks, payments).
• Ensure regulatory compliance and filings (food labeling exemptions, renewals, sales/statutory reporting; event licensing submissions e.g., Wine & Dine Festival).
• Manage dining privileges and corporate/credit-card promotions across all outlets.
• Update and share outlet activity changes (hotel common drive) and ensure promotion collateral is correctly displayed.
• Distribute internal/external communications to outlets and ensure follow-ups.
• Handle ad-hoc projects/tasks assigned by the Assistant Director of F&B / F&B Manager and management.

Requirements

• Diploma in Business Administration or above.
• Minimum 3years of administrationexperience, preferably in the hospitality industry.
• Proficient in computing / PC skills, e.g., MS Excel, Word, etc.
• Good command of spoken and written English & Chinese.

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## More Job Information

Salary

• 25000 - 30000 / MONTH

Job Function

• 推廣 · 銷售 · 客戶服務 - 其他職位

Location

• 尖沙咀東

Employment Term

• 全職

Education

• 副學士或高級文憑