Banquet & F&B Services Lead

Food & Beverage; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Food & Beverage is seeking a capable supervisor to manage daily F&B operations for both on-site and catering events in Hong Kong. The role requires hands-on leadership of a team, ensuring high service standards and customer satisfaction.

Candidates should have at least two years in banquet operations or F&B supervisory roles, be fluent in English and Chinese, and comfortable with MS Office; shift duties are required. This is a full-time position in a fast-paced venue.

Qualifications

• Form 5 or above.
• Minimum 2 years of banquet operation experience or F&B assistant supervisor experience preferred.
• Strong interpersonal and communication skills; fast learner with positive attitude, patient and able to work independently with minimal supervision.
• Proficient in computer operation and MS Office.
• Good command of written and spoken English and Chinese.
• Shift duty is required.

Responsibilities

• Responsible for daily operations of F&B outlets within the venue as well as outside caterings
• Provide professional services to customers
• Handle and solve guest complaint and feedback to management for improvement
• Provide support to drive and lead team members to achieve business target and exceed customers’ expectation
• Monitor and maintain high quality food and beverage standard to serve and present to customers
• Perform any ad hoc duty as required

Skills

Banquet operations

Team leadership

MS Office

English & Chinese

Problem solving

Education

Form 5 or above

Job description

Food & Beverage is seeking a capable supervisor to manage daily F&B operations for both on-site and catering events in Hong Kong. The role requires hands-on leadership of a team, ensuring high service standards and customer satisfaction.

Candidates should have at least two years in banquet operations or F&B supervisory roles, be fluent in English and Chinese, and comfortable with MS Office; shift duties are required. This is a full-time position in a fast-paced venue.