Enforcement & Complaints Investigator (6-Month Contract)

Property Management Services Authority; Hong Kong; Presencial; HKD 312.000 - 580.000; Tempo parcial

Resumo da vaga

Property Management Services Authority is seeking an Assistant Manager (Complaints and Enforcement) for a 6-month contract in Hong Kong. The appointee will handle complaints, investigate offences under PMSO, gather evidence, and prepare reports while liaising with other agencies and supporting hearings as a witness.

The role requires a university degree and at least 5 years in related fields, with strong English and Chinese communication.

Qualificações

• A university degree or equivalent qualification is required.
• Experience in complaints handling, law enforcement, investigation or regulatory field preferred.
• Ability to interpret and enforce relevant legislation and regulatory requirements.
• Experience in regulatory bodies or public administration is desirable.

Responsabilidades

• Handle complaints and investigate suspected offences under the PMSO.
• Conduct investigations and gather evidence, including interviewing parties and requesting information.
• Prepare case reports, statistics and management reports.
• Liaise with other law enforcement agencies and refer cases when required.
• Prepare for and attend disciplinary and appeal hearings and court proceedings as a witness.
• Perform ad-hoc assignments as directed.

Conhecimentos

Complaint handling

Investigation

Regulatory compliance

Interviews

Report writing

Formação

University degree

Descrição da vaga

Property Management Services Authority is seeking an Assistant Manager (Complaints and Enforcement) for a 6-month contract in Hong Kong. The appointee will handle complaints, investigate offences under PMSO, gather evidence, and prepare reports while liaising with other agencies and supporting hearings as a witness.

The role requires a university degree and at least 5 years in related fields, with strong English and Chinese communication.