Digital Associate (ecommerce / tech / crm)

Wave Commerce; Hong Kong; On-site; HKD 480,000 - 600,000; Full time

Job summary

Wave Commerce in Hong Kong is seeking a hands-on leader to oversee client projects in Shopify e-commerce development, CRM, growth marketing and omnichannel strategies. You will guide digital campaigns and projects, driving client ecommerce growth and engagement across online and offline touchpoints.

Ideal candidates bring knowledge of retail/ecommerce, strong project management, and experience in FMCG/retail/DTC sectors, with a degree and ability to communicate complex concepts clearly to

Qualifications

• Understanding of retail and/or ecommerce business.
• Project management, ecommerce (brand.com), growth marketing, CRM skills.
• Strong analytical capabilities, including experience with digital marketing or other digital/ecommerce projects or ability to learn quickly on digital/ecommerce platform technologies.
• A creative problem solver with an analytical approach to decision making.
• Able to effectively communicate complex information to both technical and non-technical stakeholders and work with clients in a consulting capacity.
• Experience working in FMCG, retail and/or DTC brands preferred.
• Bachelor's degree or above.

Responsibilities

• Oversee client projects that may include Shopify e-commerce development, CRM, growth and digital marketing, and omnichannel strategies for our clients.
• Lead the development of digital projects and campaigns to drive our clients' ecommerce business forward.

Skills

Retail/ecommerce knowledge

Project management

Growth marketing

CRM skills

Analytical thinking

Stakeholder communication

FMCG/retail/DTC experience

Education

Bachelor's degree

Job description

Company Description

Wave Commerce is a leading Shopify Plus Partner and commerce technology company based in Hong Kong. As one of Shopify's top partners in APAC, we specialize in helping in-region brands, as well as Fortune 500 enterprises, navigate the rapidly changing digital commerce and retail ecosystem with modern cloud solutions like Shopify. Our expertise extends across a diverse range of industries, including apparel, consumer electronics, fashion, F&B, FMCG, health and wellness, home, hospitality, and retail sectors.

With a successful track record, Wave Commerce has launched commerce solutions for some of the world's most recognizable brands. We have created OMNI, an omnichannel customer loyalty solution used by Shopify businesses to boost customer engagement and loyalty across online and offline customer touchpoints. We're proud of our Shopify apps, which have a collective total of 600+ 5-Star reviews and 20,000+ installs. To learn more about our client work and SaaS products, visit www.wavecommerce.hk.

Role Description

This is a full-time or contract on-site role in Hong Kong who will be responsible for overseeing client projects that may include areas around Shopify e-commerce development, CRM, growth and digital marketing, and omnichannel strategies for our clients. This candidate will lead the development of digital projects and campaigns to drive our clients' ecommerce business forward.

Qualifications

• Understanding of retail and/or ecommerce business
• Project management, e-commerce (brand.com), growth marketing, CRM skills
• Strong analytical capabilities, including experience with digital marketing or other digital / ecommerce projects or ability to learn quickly on digital / ecommerce platform technologies
• A creative problem solver with a analytical approach to decision making
• Able to effectively communicate complex information to both technical and non-technical stakeholders and work with clients in a consulting capacity
• Experience working in FMCG, retail and/or DTC brands preferred
• Bachelor's degree or above