Customer Services Assistant - Commercial Building in Wong Chuk Hang

Jones Lang LaSalle Management Services Ltd; Hong Kong; On-site; HKD 312,000 - 469,000; Full time

Job summary

Jones Lang LaSalle Management Services Ltd is seeking a Customer Services Assistant for a Commercial Building in Wong Chuk Hang. The role focuses on greeting tenants and visitors and delivering premium service at the lobby and reception

Candidates should speak English, Cantonese and Putonghua, be well-organized, presentable and able to work under pressure. Fresh graduates are welcome; MS Word, Excel and PowerPoint skills are required.

Qualifications

• Greet and provide premium customer service to tenants and visitors.
• English, Cantonese and Putonghua communication is required.
• Fresh graduates are welcome to apply.
• Mature, well-organized, self-motivated and able to work under pressure.
• Presentable and customer-facing demeanor.
• Proficient in MS Word, Excel and PowerPoint.

Responsibilities

• Greet and provide premium customer service to tenants and visitors at the lobby/reception/main entrance.
• Handle enquiries from customers and visitors at the lobby/reception/main entrance.
• Visit and communicate with tenants as needed.
• Perform other duties assigned by supervisors.

Skills

English proficiency

Cantonese

Putonghua

Customer service

Hospitality experience

Office software

Education

DSE or above

Tools

MS Word

MS Excel

PowerPoint

Job description

Customer Services Assistant – Commercial Building in Wong Chuk Hang

Greet and provide premium customer service to tenants and visitors inCommercial Building

Handle enquires of customers and visitors at the lobby/reception/main entrance

Visit/communicate with the tenants

Perform other duties assigned by supervisors

Requirements

DSE or above

Candidate with hospitality experience in commercial building would be a definite advantage

Good command of both written and spoken English, Cantonese and Putonghua

Mature, well-organized, self-motivated and able to work under pressure

Presentable, cheerful and with positive thinking attitude

Hands on PC skills including MS Word, Excel and Power Pointetc.

Fresh graduate will also be considered

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.