Customer Services Assistant

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 150,000 - 230,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Hong Kong is seeking a friendly front desk receptionist to deliver premium service to tenants and visitors at the lobby and main entrance. You will handle enquiries, greet guests, and support building operations.

With solid English plus Cantonese and Putonghua, you will work in a fast-paced environment, presentable and proactive, using MS Word, Excel and PowerPoint to support daily admin tasks.

Qualifications

• DSE or above
• Fresh graduates will be considered
• Good command of English, Cantonese and Putonghua

Responsibilities

• Greet and provide premium customer service to tenants and visitors at the lobby/main entrance.
• Handle enquiries from customers and visitors in a professional manner.
• Visit/communicate with tenants and perform other duties as assigned by supervisors

Skills

Front desk reception

Customer service

Multilingual communication

MS Office

Tools

MS Word

MS Excel

PowerPoint

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.ResponsibilitiesGreet and provide premium customer service to tenants and visitors in Commercial BuildingHandle enquires of customers and visitors at the lobby/reception/main entranceVisit/communicate with the tenantsPerform other duties assigned by supervisorsRequirementsDSE or aboveCandidate with hospitality experience in commercial building would be a definite advantageGood command of both written and spoken English, Cantonese and PutonghuaMature, well-organized, self-motivated and able to work under pressurePresentable, cheerful and with positive thinking attitudeHands on PC skills including MS Word, Excel and Power Point etc.Fresh graduate will also be consideredIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.