Workplace Ambassador (Working Location: Central)

Jones Lang LaSalle Ltd; Hong Kong; On-site; HKD 201,000 - 335,000; Full time

Job summary

Jones Lang LaSalle Ltd is seeking a Front Desk Associate to greet guests, support employees, and manage daily reception duties on-site in Hong Kong. You will assist with security access requests and coordinate with building services to ensure a smooth Workplace Experience.

The role requires 1-3 years of front desk or related experience, strong communication in English, and proficiency in Microsoft Office.

Qualifications

• 1-3 years of front desk or guest services experience
• Ability to communicate professionally in English
• Strong organization and multitasking skills
• Proficient in Microsoft Office (Teams, Excel, PowerPoint, Word, Outlook)

Responsibilities

• Greet guests and manage reception
• Assist associates with security and access applications
• Maintain conference rooms and supply inventory
• Coordinate with building services and vendors to ensure quality

Skills

Customer Service

Multitasking

English

Microsoft Office

Tools

Microsoft Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

Front Desk Duties

Greet/ host/ provide support for guests, visitors and employees - Reception

Assist associates with security and access applications

All other duties requested by RAD and CRE Geo Lead

Help create positive Workplace Experience by welcoming staffs and guests warmly

General Office Duties

Maintain all conference rooms for cleanliness / reserve conference rooms

Manage the inventory of all technical, office, and pantry supplies.

Communicate concerns associated with all building services including janitorial, mailroom, copier services, parking, and conference rooms to stakeholders, CRE Geo Lead and RAD

HSSE required process to be complied with including government mandated compliance and Visa HSE mandates

Coordination with Building management Office and processing BMO related permits, etc

Oversee the cleaning service provider and other vendor partners to ensure quality standards are met.

Oversee technical services, be able to coordinate with local FMOD/ MTS team for visits and works needed

Coordination with pantry and office supplies vendors for delivery and implementation

Required Skills and Experience:

Minimum 1-3 years of previous experience

People Person: The best part of serving others is creating experiences for them that go beyond the expected

Flexibility and positive attitude in managing shifting daily priorities

Has the ability to communicate professionally through spoken and written word. Able to communicate in English is preferred.

Ability to multi-task and prioritize while ensuring consistent and elevated guest experiences and accuracy

Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)

Location: On-site –Hong Kong, SAR, China

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewardеd opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.