Assistant Property Officer I

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 167,000 - 223,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a proactive Property Management Assistant to support day-to-day operations for a residential property in Hong Kong. You will handle tenant inquiries, coordinate with contractors, and help organize clubhouse activities, ensuring safety and high service standards.

The role welcomes fresh graduates with a positive attitude and strong communication abilities, and requires English and Chinese language skills along with proficiency in MS Office.

Qualifications

• Diploma or Degree holder in Property Management, Housing Management, Real Estate, or a related discipline.
• Fresh graduates welcome; prior property management experience is a plus.
• Excellent customer service mindset and ability to handle tenants independently.
• Strong interpersonal and communication skills; fluent in English and Chinese.
• Proficient in MS Word, Excel, and PowerPoint.

Responsibilities

• Assist the Property Manager in day-to-day operations and facilities management of the residential property.
• Handle enquiries, service requests, and feedback from tenants, residents, and owners.
• Conduct regular inspections of common areas to ensure safety, cleanliness, and security.
• Coordinate with external contractors for routine maintenance and security services.
• Assist in drafting notices, circulars, incident reports, and meeting documents.
• Support residents' activities and clubhouse operations.
• Carry out administrative duties and ad-hoc tasks as required by supervisors.

Skills

Customer service

Communication

Interpersonal skills

English and Chinese

Education

Diploma or Degree in Property Management/Real Estate

Tools

MS Word

Excel

PowerPoint

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibilities

• Assist the Property Manager in overseeing the day-to-day operations and facilities management of the residential property.
• Handle enquiries, service requests, and feedback from tenants, residents, and owners in a professional and courteous manner.
• Conduct regular inspections of common areas and facilities to ensure high standards of safety, cleanliness, and security.
• Liaise and coordinate with external contractors and service vendors for routine maintenance, cleaning, and security services.
• Assist in drafting management notices, circulars, incident reports, and meeting documents.
• Support the organization of residents' activities, festive events, or clubhouse operations.
• Carry out administrative duties and ad-hoc tasks assigned by supervisors.

Requirements

• Diploma or Degree holder in Property Management, Housing Management, Real Estate, or a related discipline.
• Prior experience in property management or residential building operations is an advantage, but not mandatory.
• Fresh graduates with high passion, a positive attitude, and a willingness to learn are welcome to apply.
• Excellent customer service mindset with the ability to handle clients and tenants independently.
• Strong interpersonal and communication skills.
• Good command of written and spoken English and Chinese.
• Proficient in computer applications, including MS Word, Excel, and PowerPoint.

Location: On-site –Hong Kong, SAR, China

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.