About the Role
Reporting to the Senior Manager, Digital Learning and Change Management, the role supports the organisation's digital learning strategy by delivering scalable, user-centric learning technology solutions and ensuring operational excellence across the learning ecosystem. It manages, governs, and continuously enhances the Learning Management System and digital learning platforms, including AI-powered and gamification solutions such as LinkedIn Learning and Centrical. The role oversees the delivery of Club-wide digital learning solutions, ensuring system integrity, compliance, reporting, user support, and a consistent learner experience through collaboration with business, HR, content, and technology stakeholders. It drives the adoption and optimisation of innovative learning technologies to enhance learner engagement, accessibility, personalisation, and learning effectiveness. The role sits within the People and Organisational Development Division and the Talent & Change Management team, and leverages learning data and system insights to support digital learning initiatives that strengthen organisational capability and future workforce readiness.
Key Responsibilities
- Manage, govern, and continuously enhance the Learning Management System and digital learning platforms, including AI-powered and gamification solutions such as LinkedIn Learning and Centrical, while maintaining their governance, administration, and effectiveness.
- Lead the adoption, optimisation, and growth of digital learning platforms, including AI-enabled learning solutions, to maximise learner engagement and business impact.
- Oversee the delivery of Club-wide digital learning solutions, ensuring system integrity, compliance, reporting, user support, and a consistent learner experience through collaboration with business, HR, content, and technology stakeholders.
- Ensure compliance with regulatory and organisational requirements while overseeing LMS operations, data integrity, security, and user experience.
- Manage the administration, tracking, reporting, and completion of mandatory learning programmes across the Club.
- Partner with HR, business units, subject matter experts, and stakeholders to design, deliver, and drive adoption of digital learning solutions.
- Monitor learning analytics, platform utilisation, and learner outcomes to generate insights and support continuous improvement.
- Foster an engaged learning community through knowledge sharing, learning promotion, and Learning Champion initiatives.
- Stay abreast of digital learning trends and emerging technologies, recommending enhancements to the Club's learning ecosystem.
- Support broader digital learning, talent, and change management initiatives as part of the Talent & Change Management team.
Required Experience & Qualifications
- Proven experience in delivering digital learning initiatives and implementing learning technologies within a corporate environment.
- Hands-on experience managing LMS and digital learning platforms.
- Strong track record in e-learning design, learner engagement, and learning technology adoption.
- Experience using data analytics and reporting to drive insights and decision-making.
- Strong stakeholder management skills with the ability to collaborate effectively across functions.
- Excellent project management, communication, and presentation skills.
- Analytical, solution-oriented, and technology-savvy, with a focus on continuous improvement and innovation.
- Sound knowledge of digital learning best practices, instructional design, adult learning principles, and emerging learning technologies.
- Understanding of learning strategies, including blended learning, microlearning, gamification, and compliance training.
- Fluent in English.
Preferred Skills
- Exposure to talent management, learning and development, and broader HR initiatives.
- Cantonese and Mandarin language skills.
Salary
- Competitive salary offered.
Benefits & Perks
- Benefits package offered.
- Dynamic working environment.
- Development opportunities.