Charismatic Receptionist — Guest Experience & Perks

Rat Pack LC Limited; Hong Kong Island; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

50% discount at all our restaurants

Guaranteed monthly incentive bonus – a

Cash and credit card tips

Medical insurance

Birthday gift certificate

Referral bonus

Job summary

The Optimist on Hennessy Road in Hong Kong seeks a charismatic Receptionist to welcome guests, manage bookings, and support the floor team with efficient service.

You will handle calls for reservations and events, maintain high standards, and demonstrate calm, proactive multitasking. Fluency in English is essential, with hospitality experience and a positive, team-oriented mindset highly valued. This role offers competitive incentives and growth opportunities in a lively concept.

Qualifications

• 1+ years experience as a Receptionist or Host in a reputable restaurant.
• Positive attitude with a teamwork mindset.
• Strong sense of responsibility in your role.
• Excellent communication and interpersonal skills.
• Fluency in English required; other languages a plus.
• Hospitality experience is beneficial.
• Aligned with company values: Teamwork, Be Nice, Commitment, Positivity.

Responsibilities

• Greet guests and manage their needs to enhance satisfaction.
• Support floor team to optimize covers and turns.
• Ensure company standards are met during service.
• Set up the reception desk before shifts.
• Answer calls for booking and event enquiries.

Skills

Receptionist experience

English fluency

Communication skills

Interpersonal skills

Teamwork

Hospitality experience

Job description

The Optimist on Hennessy Road in Hong Kong seeks a charismatic Receptionist to welcome guests, manage bookings, and support the floor team with efficient service.

You will handle calls for reservations and events, maintain high standards, and demonstrate calm, proactive multitasking. Fluency in English is essential, with hospitality experience and a positive, team-oriented mindset highly valued. This role offers competitive incentives and growth opportunities in a lively concept.