Guest Experience & Events Front Desk Specialist

Shift Happens; Hong Kong; On-site; HKD 156,240 - 256,680; Full time

Job summary

Shift Happens on Wyndham Street in Central, Hong Kong, is seeking a friendly Receptionist to welcome guests and coordinate frontline operations. You’ll be the voice and face of the venue, handling phone enquiries, reservations, and basic guest services with a warm smile.

Join a young, energetic team and support events, catering requests, and daily front desk duties. The role suits someone organized, guest-focused, and eager to contribute to a dynamic hospitality venue in a fast-paced

Qualifications

• Previous experience in hospitality or customer service is preferred.
• Strong communication and organizational skills.
• Ability to work in a fast-paced environment and collaborate with a team.

Responsibilities

• Serve as the first point of contact for guests, providing a welcoming and professional experience.
• Handle telephone enquiries and manage reservations.
• Coordinate catering requests and support events programme.
• Assist with coordinating events and other front desk duties as needed.

Skills

Hospitality experience

Customer service

Communication skills

Organizational skills

Job description

Shift Happens on Wyndham Street in Central, Hong Kong, is seeking a friendly Receptionist to welcome guests and coordinate frontline operations. You’ll be the voice and face of the venue, handling phone enquiries, reservations, and basic guest services with a warm smile.

Join a young, energetic team and support events, catering requests, and daily front desk duties. The role suits someone organized, guest-focused, and eager to contribute to a dynamic hospitality venue in a fast-paced