Charismatic Receptionist — Guest Experience (50% Discount)

Pirata Group; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

50% discount at all our restaurants

Guaranteed monthly incentive bonus – a

Cash and credit card tips

Medical insurance

Birthday gift certificate

Referral bonus

Job summary

The Optimist on Hennessy Road is seeking a charismatic Receptionist to welcome guests, answer inquiries and support the floor team. You will play a key role in delivering smooth service and maintaining the restaurant’s high standards.

What you bring: 1+ years as a Receptionist or Host in a reputable restaurant, excellent English, teamwork, reliability and a positive, guest‑oriented attitude. Perks include staff discounts and incentives.

Qualifications

• 1+ years experience as a Receptionist or Host in a highly regarded restaurant.
• Positive attitude with a teamwork mindset.
• Sense of responsibility within your role.
• Excellent communication, interpersonal and leadership skills.
• Fluency in English is a must, other languages are advantageous.
• Experience working in hospitality is beneficial.
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity.

Responsibilities

• Greet and manage guests’ needs to enhance guest satisfaction.
• Support the floor team in managing tables efficiently to optimise covers and turns.
• Ensure all company standards are met during service.
• Set up the reception desk before shifts.
• Answer calls for booking and event enquiries.

Skills

Guest relations

Communication

Multitasking

Teamwork

Leadership

Job description

The Optimist on Hennessy Road is seeking a charismatic Receptionist to welcome guests, answer inquiries and support the floor team. You will play a key role in delivering smooth service and maintaining the restaurant’s high standards.

What you bring: 1+ years as a Receptionist or Host in a reputable restaurant, excellent English, teamwork, reliability and a positive, guest‑oriented attitude. Perks include staff discounts and incentives.