Front Desk Guest Experience Ambassador

Headsearch21 Consultancy Ltd; Hong Kong Island; On-site; HKD 167,000 - 246,000; Full time

Job summary

Headsearch21 Consultancy Ltd in Hong Kong is seeking a friendly Guest Service Ambassador to join a sizable listed company’s reception team in a Grade A Central building. You will greet visitors, register them, and provide reception support.

Responsibilities include handling phone calls and general inquiries with a professional demeanour. Fresh graduates with part-time customer service experience are welcome, and fluency in English, Cantonese and Mandarin is required.

Qualifications

• Tertiary education required.
• Experience in frontline customer service.
• Fresh graduates with some part-time experience in face-to-face customer service welcomed.
• Excellent communication in English, Cantonese and Mandarin.

Responsibilities

• Perform frontline customer service and registration at reception desk.
• Handle incoming phone calls and inquiries from visitors.

Skills

Frontline service

Reception tasks

English-Cantonese-Mandarin

Education

Tertiary Education

Job description

Headsearch21 Consultancy Ltd in Hong Kong is seeking a friendly Guest Service Ambassador to join a sizable listed company’s reception team in a Grade A Central building. You will greet visitors, register them, and provide reception support.

Responsibilities include handling phone calls and general inquiries with a professional demeanour. Fresh graduates with part-time customer service experience are welcome, and fluency in English, Cantonese and Mandarin is required.