Receptionist with The Optimist

Rat Pack LC Limited; Hong Kong Island; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

50% discount at all our restaurants

Guaranteed monthly incentive bonus – a

Cash and credit card tips

Medical insurance

Birthday gift certificate

Referral bonus

Job summary

The Optimist on Hennessy Road in Hong Kong seeks a charismatic Receptionist to welcome guests, manage bookings, and support the floor team with efficient service.

You will handle calls for reservations and events, maintain high standards, and demonstrate calm, proactive multitasking. Fluency in English is essential, with hospitality experience and a positive, team-oriented mindset highly valued. This role offers competitive incentives and growth opportunities in a lively concept.

Qualifications

• 1+ years experience as a Receptionist or Host in a reputable restaurant.
• Positive attitude with a teamwork mindset.
• Strong sense of responsibility in your role.
• Excellent communication and interpersonal skills.
• Fluency in English required; other languages a plus.
• Hospitality experience is beneficial.
• Aligned with company values: Teamwork, Be Nice, Commitment, Positivity.

Responsibilities

• Greet guests and manage their needs to enhance satisfaction.
• Support floor team to optimize covers and turns.
• Ensure company standards are met during service.
• Set up the reception desk before shifts.
• Answer calls for booking and event enquiries.

Skills

Receptionist experience

English fluency

Communication skills

Interpersonal skills

Teamwork

Hospitality experience

Job description

We’re now looking for a charismatic Receptionist to join The Optimist, our iconic, Barcelona-inspired Northern Spanish grill on Hennessy Road.

As a Receptionist, you should also be able to deal with emergencies quickly and gracefully, with full consideration of the floor operations. Multitasking and stress management skills are essential for this position.

Duties & Responsibilities

• Greet and manage guests’ needs to enhance guest satisfaction
• Support the floor team in managing tables efficiently to optimise covers and turns
• Ensure all company standards are met during service
• Set up the reception desk before shifts
• Answer calls for booking and event enquiries

We’re now looking for a charismatic Receptionist to join The Optimist, our iconic, Barcelona-inspired Northern Spanish grill on Hennessy Road.

As a Receptionist, you should also be able to deal with emergencies quickly and gracefully, with full consideration of the floor operations. Multitasking and stress management skills are essential for this position.

Duties & Responsibilities

• Greet and manage guests’ needs to enhance guest satisfaction
• Support the floor team in managing tables efficiently to optimise covers and turns
• Ensure all company standards are met during service
• Set up the reception desk before shifts
• Answer calls for booking and event enquiries

Requirements

• 1+ years experience as a Receptionist os Host in a highly regarded restaurant
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Excellent communication, interpersonal and leadership skills
• Fluency in English is a must, other languages are advantageous
• Experience working in hospitality is beneficial
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

Benefits

• 50% discount at all our restaurants
• Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance!
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure:https://theoptimist.hk/our-philosophy/