Centre Ambassador

The Hong Kong Management Association; Hong Kong Island; On-site; HKD 134,000 - 201,000; Full time

Job summary

The Hong Kong Management Association (HKMA) is seeking a Centre Service Officer to handle reception duties, answer phone calls, and assist with course enquiries. The role requires friendly communication and the ability to interact effectively with members and staff.

You will set up classrooms, prepare computers and visual aids, and perform data entry and clerical tasks. Working location is on Hong Kong Island; shifts include mornings and evenings, totaling 47 hours per week.

Qualifications

• Form 5 / HKDSE or above.
• Good interpersonal and communication skills.
• Preferably with customer service experience.
• Basic computer knowledge.

Responsibilities

• Handle reception tasks including answering phone calls and course enquiries.
• Set up classrooms and prepare computers/visual aids.
• Data entry and general clerical duties.
• Follow supervisor's instructions and assist as needed.

Skills

Reception duties

Phone handling

Interpersonal skills

Education

Form 5 / HKDSE or above

Tools

Basic Computer knowledge

Job description

Reception duties, handle phone calls and course enquiries

Setup classrooms & computers/visual aids

Data entries, clerical and cleaning duties

Tasks assigned by supervisor

Requirements

Form 5 / HKDSE or above

Good interpersonal and communication skills

Preferably with customer service experience

Basic Computer knowledge

Working hours & Location

Working Location : either Hong Kong Island, e.g. Causeway Bay, Admiralty, Wan Chai or Tsim Sha Tsui East

Full time: 47 hours/week

Morning Shift will fall between 8:00am - 16:30pm / Night Shift will fall between 4:00pm - 10:30pm on weekdays and half-day on Sat / Sun

~ Actual hours will be determined by supervisor subject to operational needs ~

(Personal data collected will be used for recruitment-related purposes only and kept for not more than six months).

• Which of the following languages are you fluent in?
• How many years' experience do you have as a Centre Service Officer?
• Which of the following statements best describes your right to work in Hong Kong?
• Do you have data entry experience?
• What's your expected monthly basic salary?

The Hong Kong Management Association (HKMA) is a non-profit-making organization which aims to be the leading professional organization advancing

management excellence in Hong Kong and the region.

Established in 1960, the HKMA has effectively served the management education and training needs of the whole community for six decades.

With a total of around 13,000 members including individuals and corporates,

the HKMA organizes over 2,000 training and education programmes as well as management activities for more than 50,000 executives and professionals annually.

Kowloon City, Kowloon City District, HK