Learning Center Front Desk & Enquiries Specialist

The Hong Kong Management Association; Hong Kong Island; On-site; HKD 134,000 - 201,000; Full time

Job summary

The Hong Kong Management Association (HKMA) is seeking a Centre Service Officer to handle reception duties, answer phone calls, and assist with course enquiries. The role requires friendly communication and the ability to interact effectively with members and staff.

You will set up classrooms, prepare computers and visual aids, and perform data entry and clerical tasks. Working location is on Hong Kong Island; shifts include mornings and evenings, totaling 47 hours per week.

Qualifications

• Form 5 / HKDSE or above.
• Good interpersonal and communication skills.
• Preferably with customer service experience.
• Basic computer knowledge.

Responsibilities

• Handle reception tasks including answering phone calls and course enquiries.
• Set up classrooms and prepare computers/visual aids.
• Data entry and general clerical duties.
• Follow supervisor's instructions and assist as needed.

Skills

Reception duties

Phone handling

Interpersonal skills

Education

Form 5 / HKDSE or above

Tools

Basic Computer knowledge

Job description

The Hong Kong Management Association (HKMA) is seeking a Centre Service Officer to handle reception duties, answer phone calls, and assist with course enquiries. The role requires friendly communication and the ability to interact effectively with members and staff.

You will set up classrooms, prepare computers and visual aids, and perform data entry and clerical tasks. Working location is on Hong Kong Island; shifts include mornings and evenings, totaling 47 hours per week.