Centre Administrator

Autism Partnership Limited; Hong Kong; On-site; HKD 167,000 - 257,000; Full time

Job summary

Autism Partnership Limited in Hong Kong is seeking a Centre Administrator to greet visitors and manage inquiries while supporting daily office operations. You will coordinate the Director's schedule and therapy appointments, ensuring smooth communication among parents, students, and the clinical team.

The role emphasizes high-standard customer care, teamwork, and flexible participation in ad-hoc projects within an educational setting.

Qualifications

• 2+ years experience in customer service and office administration.
• Education sector experience is a plus.
• Proficient with PC applications and Chinese word processing.
• Good written and spoken Chinese; English fluency preferred.

Responsibilities

• Greet and warmly welcome visitors, students, and parents to create a positive first impression.
• Handle general enquiries and manage information efficiently.
• Support the Director's schedule, coordinate appointments and meetings, arrange meeting facilities.

Skills

Customer service

Office administration

Communication skills

Chinese word processing

English & Chinese fluency

Teamwork

Tools

MS Office

Job description

Greet and warmly welcome the incoming visitors / students/ parents, creating a positive first impression of the organization

Handle students' and parents' general enquiries and managing information in an efficient manner

Support Director's schedule, coordinating appointments and meetings, and ensuring meeting facilities are arranged systematically

Responsible for coordinating the therapy schedule with parents and our clinical team, ensuring all parties are clear with the schedule in a timely manner

Assist the Operations Manager to ensure smooth and effective office administration service as well

Delivering a high standard of customer care service to students /parents and staff members

Participate in ad-hoc projects as required

Requirements

Cheerful, helpful, positive attitude with strong sense of responsibility and team spirit

Good communication skills, enjoy dealing with people from all walks of life

At least one to two years experience in customer service and office administration related field.

Previous working experience in education sector is a definite advantage

Proficient in PC applications and Chinese word processing

Good command of written and spoken Chinese, Mandarin and English, fluent speaking in English is preferred

Your application will include the following questions:

• How many years' experience do you have in an Office Administration Role?
• How many years' experience do you have in a client services / account management role?
• How many years' experience do you have as a customer service representative?
• How many years' experience do you have as an Operations Coordinator?
• Which of the following statements best describes your right to work in Hong Kong?
• Do you have experience in administration?
• What's your expected monthly basic salary?
• Which of the following languages are you fluent in?

What can I earn as a Centre Administrator