Business Development Manager - Contract Logistics & e-fulfillment

cargo-partner; Hong Kong; On-site; HKD 334,800 - 502,200; Full time

Job summary

cargo-partner is seeking an experienced Business Development Manager in Hong Kong to drive growth in eCommerce and contract logistics. You will identify and engage potential customers, design tailored warehousing, distribution, and courier solutions, and manage key accounts to maximize revenue.

You will work closely with the Contract Logistics Manager, require fluency in English and Mandarin, and be prepared to travel.

Qualifications

• English and Mandarin proficiency required.
• Strong understanding of cross-border eCommerce and warehouse e-fulfillment processes.
• Ability to negotiate SLAs and present complex business cases to senior executives.
• Familiarity with WMS/OMS and integration with ecommerce platforms.
• Strong customer network and existing client portfolio.
• Dynamic, sales-driven mindset with presentation and communication skills.
• Willingness to travel across China for business visits.

Responsibilities

• Identify and approach eCommerce & contract logistics customers in Hong Kong.
• Design tailored logistics solutions including warehousing, distribution, and courier services.
• Maintain relationships with key accounts and identify upsell opportunities.
• Monitor market trends and provide strategic insights to management.
• Maintain CRM records and report weekly on KPIs and revenue targets.

Skills

English

Mandarin

eCommerce

Cross-border logistics

Negotiation

Presentation

Sales pipeline

Travel (China)

CRM

Tools

Salesforce

WMS/OMS

Job description

We are seeking an experienced Business Development Manager to work in close partnership with the Contract Logistics Manager in Hong Kong. In this position, you will be responsible to identify and approach eCommerce & contract logistics customers to promote for eCommerce & contract logistics services, including warehousing, distribution, VAS, e-fulfillment services and courier solutions (domestic & international) in Hong Kong.

HK$30,000 - HK$45,000 a month

Key Responsibilities

• New Business Acquisition: Proactively “hunt” for new leads among eCommerce sellers, brands, and platform consolidators to build a robust sales pipeline;
• Solution Design: Analyze client needs to recommend tailored logistics solutions, including warehousing, last-mile delivery, and cross-border shipping;
• Account Management: Maintain relationships with existing key accounts to ensure client retention and identify upselling opportunities;
• Market Analysis: Keep track of market trends to provide strategic insights to management;
• Reporting & CRM: Maintain accurate records in CRM systems (e.g., Salesforce) and deliver weekly updates on sales KPIs and revenue targets;

Experience Required

• Industry Experience: Minimum of 3 to 5 years in sales or business development, particularly within 3PL/4PL, international courier, or eCommerce fulfillment sectors;
• eCommerce Expertise: Deep understanding of B2C eCommerce models and the operations of major platforms, marketplaces (e.g., Shopify, Shopline, HKTVmall, etc) and social media selling;
• Preferred similar position and working experience in a courier or logistics company.

Qualifications & Skill Required

• Proficiency in both spoken and written English and Mandarin;
• Comprehensive understanding of Cross-border eCommerce and warehouse e-fulfillment process;
• Strong ability to negotiate Service Level Agreements (SLAs) and present complex business cases to senior executives;
• Familiarity with WMS/OMS and how they integrate with eCommerce platforms;
• Strong customer network and own client portfolio;
• Dynamic personality with strong presentation and communication skills;
• Self-motivated and sales-driven mindset;
• Willingness to travel across China for business visits.