Business Development Manager - Contract Logistics & e-fulfillment

cargo-partner GmbH; Hong Kong; On-site; HKD 450,000 - 650,000; Full time

Job summary

cargo-partner GmbH is seeking an experienced Business Development Manager in Hong Kong to identify and pursue eCommerce and contract logistics opportunities. You will promote warehousing, distribution, VAS, e-fulfillment and courier services for domestic and international markets.

Key duties include building a robust sales pipeline, designing tailored solutions, managing key accounts, and reporting CRM-driven KPIs. Travel across China is required as needed.

Qualifications

• Minimum 3–5 years in sales or business development, preferably in 3PL/4PL or eCommerce fulfillment.
• Strong understanding of B2C eCommerce models and major platforms.
• Experience or preference for courier/logistics sector.

Responsibilities

• Identify and approach eCommerce & contract logistics customers in Hong Kong.
• Promote warehousing, distribution, VAS, e-fulfillment and courier solutions.
• Manage relationships with key accounts and upsell where possible.
• Provide market insights and maintain CRM records with KPI updates.
• Travel across China for business visits as required.

Skills

New Business Acquisition

Account Management

Cross-border eCommerce

Negotiation

Sales Pipeline

Presentation Skills

Travel willingness

Tools

Salesforce CRM

WMS/OMS systems

Job description

We are seeking an experienced Business Development Manager to work in close partnership with the Contract Logistics Manager in Hong Kong. In this position, you will be responsible to identify and approach eCommerce & contract logistics customers to promote for eCommerce & contract logistics services, including warehousing, distribution, VAS, e-fulfillment services and courier solutions (domestic & international) in Hong Kong.

Key Responsibilities

• New Business Acquisition: Proactively "hunt" for new leads among eCommerce sellers, brands, and platform consolidators to build a robust sales pipeline;
• Solution Design: Analyze client needs to recommend tailored logistics solutions, including warehousing, last-mile delivery, and cross-border shipping;
• Account Management: Maintain relationships with existing key accounts to ensure client retention and identify upselling opportunities;
• Market Analysis: Keep track of market trends to provide strategic insights to management;
• Reporting & CRM: Maintain accurate records in CRM systems (e.g., Salesforce) and deliver weekly updates on sales KPIs and revenue targets;

Experience Required

• Industry Experience: Minimum of 3 to 5 years in sales or business development, particularly within 3PL/4PL, international courier, or eCommerce fulfillment sectors;
• eCommerce Expertise: Deep understanding of B2C eCommerce models and the operations of major platforms, marketplaces (e.g., Shopify, Shopline, HKTVmall, etc) and social media selling;
• Preferred similar position and working experience in a courier or logistics company.

Qualifications & Skill Required

• Proficiency in both spoken and written English and Mandarin;
• Comprehensive understanding of Cross-border eCommerce and warehouse e-fulfillment process;
• Strong ability to negotiate Service Level Agreements (SLAs) and present complex business cases to senior executives;
• Familiarity with WMS/OMS and how they integrate with eCommerce platforms;
• Strong customer network and own client portfolio;
• Dynamic personality with strong presentation and communication skills;
• Self-motivated and sales-driven mindset;
• Willingness to travel across China for business visits.

Company Introduction: For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.

With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.

Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.

cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.

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