Business Development and Account Manager

Mdm Ling Bakery Pte Ltd; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Mdm Ling Bakery Pte Ltd in Hong Kong is seeking a relationship-driven Business Development & Account Manager to nurture existing B2B clients and identify new opportunities through warm leads and networks. You will balance client engagement with coordination across internal teams to deliver a seamless experience, with about 30% client-facing and 70% office-based work.

The role demands strong communication, project management, and a proactive approach to growth.

Qualifications

• Minimum 2 years of experience in account management, sales, or business development.
• Strong interpersonal and communication skills.
• Comfortable managing multiple clients and projects.
• Organised, responsive, and detail-oriented.
• Experience in F&B or corporate sales is a plus.

Responsibilities

• Account Management: Build and maintain strong relationships with existing B2B clients and be the main contact for enquiries and projects.
• Business Development: Grow accounts through upselling and cross-selling; follow up on inbound leads, referrals, and events.
• Client Engagement: Meet clients for presentations and regular check-ins to strengthen partnerships; represent the company at events.
• Coordination & Execution: Work with internal teams to ensure fulfilment; prepare quotations and client communications; track orders and CRM records.

Skills

Account management

Business development

Client relationships

Communication

Coordination

F&B sales

Job description

We are looking for a relationship-driven Business Development & Account Manager to manage and grow our existing B2B client base while identifying new opportunities through warm leads, referrals, and networks.

This role is ideal for someone who enjoys building long-term partnerships, managing client relationships, and coordinating with internal teams to deliver a seamless client experience.

The role is approximately 30% client-facing and 70% office-based.

Key Responsibilities

1. Account Management

• Build and maintain strong relationships with existing B2B clients

• Act as the main point of contact for client enquiries and ongoing projects

• Understand client needs and recommend suitable products or solutions

• Ensure smooth delivery and high client satisfaction

2. Business Development

• Grow existing accounts through upselling and cross-selling

• Follow up on inbound leads, referrals, and event contacts

• Support proposal preparation and deal closing

3. Client Engagement

• Meet clients for presentations, discussions, and relationship-building

• Conduct regular check-ins to strengthen partnerships

• Represent the company at events and key client touchpoints

4. Coordination & Execution

• Work closely with internal teams to ensure smooth fulfilment

• Prepare quotations, proposals, and client communications

• Track orders, timelines, and client requirements

• Maintain proper documentation and CRM records

Requirements

• Minimum 2 years of experience in account management, sales, or business development

• Strong interpersonal and communication skills

• Comfortable managing multiple clients and projects

• Organised, responsive, and detail-oriented

• Experience in F&B or corporate sales is a plus

Who This Role Is Ideal For

• Enjoys relationship-building over cold selling

• Proactive and consistent with follow-ups

• Strong team player who works well across different functions

• Dependable, organised, and client-focused