Branch Operations & Reporting Specialist

Chief Group Limited; Hong Kong; Sur place; HKD 180 000 - 270 000; Plein temps

Résumé du poste

Chief Group Limited is seeking a Branch Administrative & General Operations professional in Hong Kong to support daily branch operations and admin tasks. You will assist walk-in clients with account openings, manage documentation updates, and help with cross-departmental communication.

You will extract and clean data from internal systems, prepare branch sales reports, and analyze key metrics like new accounts, commissions, and transaction volumes.

Qualifications

• 1–2 years of relevant experience in branch operations, sales support, administration, or data processing within a brokerage, bank, or financial institution (internship experience considered).
• Strong numerical sense with practical experience in handling raw data (撈數); proficient in MS Excel (e.g., VLOOKUP, Pivot Tables, basic formulas).
• Fluency in spoken and written Cantonese and Mandarin is strictly required to communicate effectively with local clients and internal team members.

Responsabilités

• Support daily branch operations and general administrative duties to ensure smooth branch functioning.
• Assist walk-in clients with account opening procedures, document updates, and general business inquiries.
• Handle document archiving, branch maintenance coordination, and cross-departmental communication.
• Extract, clean, and consolidate raw business data from internal trading and back-office systems.
• Prepare daily, weekly, and monthly Branch Sales Reports with high precision and accuracy.
• Perform comparative analyses across branches on key metrics, including new account opening numbers, commission income, and transaction volumes.
• Track and report on branch staff KPI performance to provide actionable insights for branch managers.

Connaissances

Numerical skills

MS Excel

Bilingual Cantonese-Mandarin

Outils

MS Excel

Description du poste

Chief Group Limited is seeking a Branch Administrative & General Operations professional in Hong Kong to support daily branch operations and admin tasks. You will assist walk-in clients with account openings, manage documentation updates, and help with cross-departmental communication.

You will extract and clean data from internal systems, prepare branch sales reports, and analyze key metrics like new accounts, commissions, and transaction volumes.