Assistant Branch Operation Manager (Corporate Banking / Branch Operations) (Bank)

Classy Wheeler Limited; Hong Kong; On-site; HKD 300,000 - 450,000; Full time

Job summary

Classy Wheeler Limited is seeking an Assistant Branch Operation Manager to oversee efficient banking operations at various locations in Hong Kong. The role involves supervising daily branch services and ensuring compliance with regulatory guidelines.

The ideal candidate will have a bachelor's degree in Business Administration, at least 1 year of experience in banking operations, and strong communication skills in English, Cantonese, and Putonghua. A valid HKSI certificate is preferred. This is a permanent position.

Qualifications

• Minimum of 1 year of experience in banking operations, especially in corporate banking.
• Must possess a valid HKSI certificate or equivalent qualifications.
• Proficiency in spoken and written English, Cantonese, and Putonghua.

Responsibilities

• Supervise branch operations to ensure high-quality customer service.
• Review, verify, and approve daily transactions within the branch.
• Manage operational risks and optimize workflow.

Skills

Banking operations experience

Excellent communication skills

Risk awareness

Team player

Education

Bachelor’s degree in Business Administration or Finance

Tools

HKSI certificate

Job description

Assistant Branch Operation Manager (Corporate Banking / Branch Operations) (Bank)

Client Description

Company Description: A leading commercial bank providing a comprehensive range of financial services and retail banking solutions to individual and corporate clients.

• Location: Hong Kong Island, Sheung Shui, Sai Kung, Tsuen Wan
• Nature: Permanent

Job Description

• Supervise counter services to ensure smooth, efficient day-to-day branch operations with a strong focus on high-quality customer service.
• Act as a checker to review, verify, and approve daily transactions and operational activities within the branch.
• Ensure all branch operations comply strictly with the rules, guidelines, procedures, and ordinances of the bank and relevant regulatory bodies.
• Manage and mitigate operational risks while maintaining high efficiency in daily banking procedures.
• Support the branch management team in optimizing workflow and resolving customer escalations professionally.

Job Requirements

• Bachelor’s degree or above in Business Administration, Finance, or a related discipline.
• Minimum of 1 year of experience in banking operations, with specific experience in corporate banking and branch operations.
• Must possess a valid HKSI certificate; passing HKSI Papers 1, 7, 8 (or equivalent), IIQE Papers 1, 2, 3, 5, and the MPF Intermediaries Examination is highly preferred.
• Flexibility to work in priority branch locations, including Hong Kong Island, Sheung Shui, Sai Kung, or Tsuen Wan.
• Strong team player with excellent communication skills, high risk awareness, and professional proficiency in written and spoken English, Cantonese, and Putonghua.