Branch Operations Lead

Prowess Recruitment Consulting Ltd; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Job summary

Prowess Recruitment Consulting Ltd in Hong Kong is recruiting for a Branch Operations Supervisor in a loan company. Reporting to the Branch Manager, you will assist in daily branch operations and provide operations support including loan processing and credit approvals.

You will lead and coach branch staff to deliver customer service and administrative duties, and collaborate with the Direct Sales Team to help achieve business targets while ensuring AML compliance.

Qualifications

• Degree / Diploma in BBA, Banking or Finance.
• Minimum 5 years in banking/finance with 2 years at supervisory level.
• Good motivation skills for all levels in branch.
• Knowledge of AML and Terrorist Financing.

Responsibilities

• Perform duties in branches and provide operations support such as loan processing, credit approval, promotion of loan products.
• Lead and coach a team of branch staff for customer service and admin duties.
• Deal with Direct Sales Team and assist branch to achieve business targets.

Skills

Supervisory experience

Branch operations

Customer service

English & Chinese proficiency

AML knowledge

Education

BBA/Banking/Finance degree or diploma

Tools

MS Office

Job description

Prowess Recruitment Consulting Ltd in Hong Kong is recruiting for a Branch Operations Supervisor in a loan company. Reporting to the Branch Manager, you will assist in daily branch operations and provide operations support including loan processing and credit approvals.

You will lead and coach branch staff to deliver customer service and administrative duties, and collaborate with the Direct Sales Team to help achieve business targets while ensuring AML compliance.