Branch Operations Leader: Growth & Compliance

OCBC Bank (Hong Kong) Limited; Hong Kong; Presencial; HKD 420.000 - 680.000; Jornada completa

Descripción de la vacante

OCBC Bank (Hong Kong) Limited is seeking a Deputy Branch Manager for Operations Management to support daily branch operations and staff leadership. The role focuses on delivering excellent customer service while ensuring regulatory compliance and achieving performance targets.

You will assist in executing the business plan, manage the operations team, and drive sales growth, including cross-selling bank products and services to customers.

Formación

• Diploma or above.
• Pass in HKSI and IIQE Licensing Examinations.
• Minimum 7 years’ relevant experience.
• Proficiency in both written and spoken English, Chinese and Putonghua.

Responsabilidades

• Support the Branch Manager in overseeing daily operations and ensuring compliance with banking regulations.
• Assist Branch Manager in implementing business plans to achieve targets.
• Lead, coach and motivate the operations team to deliver quality service and cross-sell bank products and services.

Conocimientos

Staff management

Customer service

Interpersonal skills

Educación

Diploma or above

Herramientas

MS Office

Descripción del empleo

OCBC Bank (Hong Kong) Limited is seeking a Deputy Branch Manager for Operations Management to support daily branch operations and staff leadership. The role focuses on delivering excellent customer service while ensuring regulatory compliance and achieving performance targets.

You will assist in executing the business plan, manage the operations team, and drive sales growth, including cross-selling bank products and services to customers.