Retail Bank Branch Operations Lead

Wings Recruitment Partners Limited; Hong Kong; Presencial; HKD 420 000 - 660 000; Tempo integral

Resumo da oferta

CPJobs International in Hong Kong is seeking an experienced Branch Operation Manager for a well-established bank. You will supervise counter services, manage daily branch operations, and ensure adherence to bank guidelines to deliver high-quality service.

The role requires at least 3 years in retail banking operations with supervisory exposure, strong interpersonal and communication skills, and fluency in English and Chinese.

Qualificações

• Minimum 3 years' experience in retail banking operations with at least 1 year at supervisory level.
• Good interpersonal and communication skills.
• Good command of written and spoken English and Chinese.

Responsabilidades

• Supervise counter services and handle all round branch operations.
• Ensure a smooth branch operations to enhance service quality to customers.
• Ensure daily operation process are following the guidelines and procedures of the bank.
• Handle complaints and maintain good relationship with customers.

Conhecimentos

Interpersonal skills

Communication skills

English and Chinese fluency

Supervisory experience

Retail banking operations

Formação académica

Secondary education or above

Descrição da oferta de emprego

CPJobs International in Hong Kong is seeking an experienced Branch Operation Manager for a well-established bank. You will supervise counter services, manage daily branch operations, and ensure adherence to bank guidelines to deliver high-quality service.

The role requires at least 3 years in retail banking operations with supervisory exposure, strong interpersonal and communication skills, and fluency in English and Chinese.