Branch Manager: Growth, Service & Community Impact

OCBC Bank; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

OCBC Bank in Hong Kong seeks an experienced Branch Manager to drive sales, enhance customer satisfaction, and lead a team. You will implement business plans to reach branch profit targets, grow deposits and investment revenues, and ensure daily operations comply with bank policies.

Requirements include a university degree in Business Administration or related, HKSI & IIQE, and minimum 7 years of frontline banking experience with strong local market connections and MS Office proficiency.

Qualifications

• University degree in Business Administration or related
• Qualifications of HKSI & IIQE are required
• Minimum 7 years’ branch frontline experience in banking industry
• Good command of MS Office and computer skills
• Branch management experience is preferred
• Good connection with local markets with proven track record of success in business achievement
• Possess qualifications of ECF-RWM and ECF- CRM would be an advantage

Responsibilities

• Implement business plans so as to achieve pre-set branch profit objectives
• Formulate business strategies to meet the branch KPI on new Premier customers, grow deposits, investment revenues, insurance revenues, etc.
• Manage branch staff to provide high quality of services to customers
• Ensure all daily transactions are complied with the Bank’s policies and procedures

Skills

Branch management

Sales leadership

Customer service

Operational compliance

MS Office

Education

University degree in Business Administration or related

Tools

MS Office

Job description

OCBC Bank in Hong Kong seeks an experienced Branch Manager to drive sales, enhance customer satisfaction, and lead a team. You will implement business plans to reach branch profit targets, grow deposits and investment revenues, and ensure daily operations comply with bank policies.

Requirements include a university degree in Business Administration or related, HKSI & IIQE, and minimum 7 years of frontline banking experience with strong local market connections and MS Office proficiency.