BOUTIQUE ASSISTANT

Richemont; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

Van Cleef & Arpels in Hong Kong is seeking a Boutique Associate who can deliver an exceptional client experience. You will be an ambassador of the maison's identity and know-how, joining a vibrant boutique team.

You will greet visitors, support sales presentations, assist with product preparation and payments, and offer engraving and other CS activities to delight clients. Training on our history and creations will be provided.

Qualifications

• Strong communication and interpersonal skills.
• Comfortable in a retail environment.
• Languages: Cantonese, Mandarin; English is a plus.

Responsibilities

• Greet and welcome visitors, easing waiting times and enhancing boutique experience.
• Assist sales associates during client presentations to support business.
• Prepare workspace and assist with product preparation and payment procedures.
• Provide outstanding customer service, including boutique CS activities (engraving, polishing).

Skills

Cantonese

Mandarin

English (plus)

Job description

Are you a good match?

You are curious, enthusiastic, dynamic, and looking for a team adventure. You are comfortable in a retail environment. You have strong communication and interpersonal skills with the ability to offer an amazing client experience. You master Cantonese, Mandarin, and English would be a plus.

What are we expecting from you?

Supporting our Sales Associates in boutique, you will be an Ambassador of Van Cleef & Arpels identity and expertise by delivering an exceptional client experience.

As part of the Boutique team your role will be to:

• Greet and welcome all our visitors – easing waiting time and enhancing boutique experience;

• Contribute to the business – assisting sales associates during client presentations;

• Support daily boutique activities – preparing workspace, supporting on product preparation and payment procedures;

• Offer an outstanding Customer Service – performing CS activities allowed in boutique (engraving, shining...);

• Contribute to a positive team spirit – actively participating in the day-to-day boutique life

More than a role... We recruit for a career!

By joining Van Cleef & Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

The recruitment process

Otherwise, you will receive an email to inform you that your application has not been successful.