Boutique Experience Ambassador & Sales Support

Richemont; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

Van Cleef & Arpels in Hong Kong is seeking a Boutique Associate who can deliver an exceptional client experience. You will be an ambassador of the maison's identity and know-how, joining a vibrant boutique team.

You will greet visitors, support sales presentations, assist with product preparation and payments, and offer engraving and other CS activities to delight clients. Training on our history and creations will be provided.

Qualifications

• Strong communication and interpersonal skills.
• Comfortable in a retail environment.
• Languages: Cantonese, Mandarin; English is a plus.

Responsibilities

• Greet and welcome visitors, easing waiting times and enhancing boutique experience.
• Assist sales associates during client presentations to support business.
• Prepare workspace and assist with product preparation and payment procedures.
• Provide outstanding customer service, including boutique CS activities (engraving, polishing).

Skills

Cantonese

Mandarin

English (plus)

Job description

Van Cleef & Arpels in Hong Kong is seeking a Boutique Associate who can deliver an exceptional client experience. You will be an ambassador of the maison's identity and know-how, joining a vibrant boutique team.

You will greet visitors, support sales presentations, assist with product preparation and payments, and offer engraving and other CS activities to delight clients. Training on our history and creations will be provided.