Boutique Client Experience & Sales Support

HK03 Richemont Asia Pacific Ltd; Hong Kong; On-site; HKD 179,000 - 290,000; Full time

Job summary

Van Cleef & Arpels is seeking a boutique ambassador to support Sales Associates and deliver an exceptional client experience. You will greet visitors, assist with client presentations, and help with daily boutique operations, engraving and other CS activities as needed.

Fluency in Cantonese and Mandarin, with English as a plus, will help you connect with a diverse clientele. Join a Maison renowned for craftsmanship and client service, offering a path to grow within Richemont Group while

Qualifications

• Comfortable in a retail environment.
• Strong communication and interpersonal skills to deliver an amazing client experience.

Responsibilities

• Greet and welcome all visitors, easing waiting time and enhancing boutique experience.
• Contribute to the business by assisting sales associates during client presentations.
• Support daily boutique activities—preparing workspace, assisting with product preparation and payment procedures.
• Offer outstanding customer service—performing CS activities allowed in boutique (engraving, shining, etc.).
• Contribute to a positive team spirit by actively participating in day-to-day boutique life.

Skills

Cantonese

Mandarin

English

Job description

Van Cleef & Arpels is seeking a boutique ambassador to support Sales Associates and deliver an exceptional client experience. You will greet visitors, assist with client presentations, and help with daily boutique operations, engraving and other CS activities as needed.

Fluency in Cantonese and Mandarin, with English as a plus, will help you connect with a diverse clientele. Join a Maison renowned for craftsmanship and client service, offering a path to grow within Richemont Group while